Mahta Rostamabadi
Richmond Hill,ON
Summary
• Ability to motivate customers with strong presentation skills and creative ways of launching new products to customers.
• Equipped with extensive experience in costumers services and sales management.
• Fast adapting to new situations and work processes.
• Flexible with collaborating in teams or working individually.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Exir Furniture And Home Decor Store
2019.07 - 2022.11
Exir Furnishings, a 60-year-old business, is on the top list of furniture stores in Iran, giving residents and businesses luxurious products.
• Contributed to driving sales through providing a genuine and unique experience to each customer.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Created different scenes by using furniture and accessories from stores for customer attraction.
Sales Associate
Hacoupian Men's Clothing Chain
2017.07 - 2019.07
Hacoupian Clothing Industry, a 50-year-old business, is the leading luxury men's clothing retailer in Iran.
• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Mentored less experienced interns and trained 15 new team members in a dynamic environment.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Cashier
Meysam Atr Makeup And Skincare Store
2015.03 - 2017.07
Meysam Atr is a multinational personal care and beauty product retailer with more 60 branches in Iran.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
Education
Post Graduate Certificate - Project Management
GEORGE BROWN COLL
Toronto, ON08.2023
Bachelor of Science - CIVIL ENG - BULDING CONSTRUCTION
UNIVERSITY OF APPLIED SCIENCE AND TECHNOLOGY
Tehran, Iran07.2018
Skills
• Leadership
• Communication
• Punctual and organized
• Detail-Oriented
• Calm and Professional Under Pressure
• Problem Solving
• Fast learner
• Team work & Collaboration
• Hardworking
• Microsoft Office
• AutoCAD
• Project Management Skills
Languages
English
Professional Working
Persian
Native or Bilingual
Certification
• PSM1 - Professional Scrum Master 1 from scrum.org
• Supervisor Health and Safety Awareness - Government of Ontario
• Call It Out - Ontario Human Rights Commission
• Agile Foundations Course by Doug Rose - LinkedIn Learning
• Teamwork Essentials: Stand Out as a Valuable Team Member - LinkedIn Learning
• Critical Thinking for Better Judgment and Decision-Making - LinkedIn Learning
• Improve Communication Using Lean Thinking - LinkedIn Learning
• Interpersonal Communication - LinkedIn Learning
• Effective Listening - LinkedIn Learning
• Teamwork Foundations - LinkedIn Learning
• Cybersecurity at Work- LinkedIn Learning
• Generative AI Overview for Project Managers-PMI
Additional Information
Extracurricular Activities::
• Volunteer Work: Teaching mathematics to orphaned children, managing book reading events, leading a group for Pride Parade, participating in Sporting Life 10K, Campfire Circle, and Canada Running series, T.U.Jazz Festival, TIFF festival, Toronto Change Days 2023 event(courage and compassion).
• Volunteer work for George Brown College: St. James campus orientation, Awards ceremony in GBC's Business School, Convocation Ceremonies, Movie Night, CfB Analytics Bootcamp Event GBC's Business School.
• Executive Manager, Iranian Student Club at George Brown College: Oversaw and executed various events, including "Mafia Night," fostering community and cultural exchange among students.
Timeline
Customer Service Associate
Exir Furniture And Home Decor Store
2019.07 - 2022.11
Sales Associate
Hacoupian Men's Clothing Chain
2017.07 - 2019.07
Cashier
Meysam Atr Makeup And Skincare Store
2015.03 - 2017.07
Post Graduate Certificate - Project Management
GEORGE BROWN COLL
Bachelor of Science - CIVIL ENG - BULDING CONSTRUCTION
UNIVERSITY OF APPLIED SCIENCE AND TECHNOLOGY
• PSM1 - Professional Scrum Master 1 from scrum.org
• Supervisor Health and Safety Awareness - Government of Ontario
• Call It Out - Ontario Human Rights Commission
• Agile Foundations Course by Doug Rose - LinkedIn Learning
• Teamwork Essentials: Stand Out as a Valuable Team Member - LinkedIn Learning
• Critical Thinking for Better Judgment and Decision-Making - LinkedIn Learning
• Improve Communication Using Lean Thinking - LinkedIn Learning
• Interpersonal Communication - LinkedIn Learning
• Effective Listening - LinkedIn Learning
• Teamwork Foundations - LinkedIn Learning
• Cybersecurity at Work- LinkedIn Learning
• Generative AI Overview for Project Managers-PMI
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