

I have worked in civil society from 2018 to 2021 and I have worked as human rights defenders I have worked as a reporter in jahesh monthly during the activities I have been suing for justice women right’s equal for women and men struggle a gainst violence by writing articles because of gender equality
Consultant (CDDD) for mapping the network of human rights defenders in the provinces of Nampula and Zambézia at NAConsultant (CDDD) for mapping the network of human rights defenders in the provinces of Nampula and Zambézia at NA
Educated patients and answered questions about health condition, prognosis, and treatment. Administered medications via oral, IV, and intramuscular injections and monitored responses. Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times. Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities. Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient. Responses in electronic medical records. Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines. Performed triage on incoming patients and determined severity of injuries and illnesses Communicated with healthcare team members to plan, implement and enhance treatment strategies Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team. Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealthEducated patients and answered questions about health condition, prognosis, and treatment. Administered medications via oral, IV, and intramuscular injections and monitored responses. Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times. Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities. Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient. Responses in electronic medical records. Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines. Performed triage on incoming patients and determined severity of injuries and illnesses Communicated with healthcare team members to plan, implement and enhance treatment strategies Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team. Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealth
Program Manager – Civil Society, Human Rights & Youth at European Union Delegation to Nigeria and the ECOWASProgram Manager – Civil Society, Human Rights & Youth at European Union Delegation to Nigeria and the ECOWAS
<ul> <li>Evaluated information and implemented corrective actions to enhance efficiency across operations.</li> <li>Ensured compliance with laws and regulations governing contact center activities.</li> <li>Interpreted tax law to resolve issues affecting IRS operations.</li> <li>Applied tax code to clarify taxpayer obligations and rights.</li> <li>Secured sensitive personal information to guarantee data protection.</li> <li>Resolved taxpayer disputes using sound judgment and effective strategies.</li> <li>Maintained accurate documentation of all customer interactions in CRM database.</li> <li>Answered high volumes of calls daily, utilizing call management systems effectively.</li> <li>Collaborated with team members to improve customer service processes.</li> <li>Participated in team meetings to discuss strategies for improving customer experience.</li> <li>Processed orders for customers using an automated system.</li> </ul> at Internal Revenue Service<ul> <li>Evaluated information and implemented corrective actions to enhance efficiency across operations.</li> <li>Ensured compliance with laws and regulations governing contact center activities.</li> <li>Interpreted tax law to resolve issues affecting IRS operations.</li> <li>Applied tax code to clarify taxpayer obligations and rights.</li> <li>Secured sensitive personal information to guarantee data protection.</li> <li>Resolved taxpayer disputes using sound judgment and effective strategies.</li> <li>Maintained accurate documentation of all customer interactions in CRM database.</li> <li>Answered high volumes of calls daily, utilizing call management systems effectively.</li> <li>Collaborated with team members to improve customer service processes.</li> <li>Participated in team meetings to discuss strategies for improving customer experience.</li> <li>Processed orders for customers using an automated system.</li> </ul> at Internal Revenue Service