Mahsa Pakdel
Toronto,ON
Summary
Skincare Consultant with over 5 years of professional facial experience. Deep knowledge of skin care products and routines. Enthusiastic with a passion for helping clients achieve and maintain their skin care goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Professional Skin Car Specialist
Clinic
09.2019 - Current
- Assisted manager with daily spa operations.
- Analyzed skin condition and made appropriate product recommendations.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
- Suggested appropriate therapy based on current health of client.
- Discussed procedures and treatment options with clients.
- Reduced appointment cancellations by implementing reminder calls or texts 24 hours before scheduled appointments.
- Fostered friendly, warm, and exceptional customer experience.
- Adapted skincare treatments according to seasonal changes or environmental factors affecting clients' skin health.
- Promoted healthy skin habits by educating clients on proper at-home care routines and product usage.
- Expanded services offered based on feedback from clientele, continuously enhancing the breadth of options available.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Recommended retail products for at-home use.
- Cleansed, exfoliated and moisturized customer skin.
- Developed individualized, therapeutic skin care programs.
- Welcomed clients arriving for appointments.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Utilized skin hydrometer to help determine customers' skin conditions.
- Performed thorough skin analyses, identifying specific concerns and developing customized treatment plans.
- Enhanced clients'' overall well-being with relaxing facial massages and stress-relieving techniques.
- Learned and adapted quickly to new technology and software applications.
Education
Certificate - Facial Technical
CNTTA College
Toronto, ON02.2024
Certificate - Skincare
Aseman Nili
Iran08.2020
Skills
- Multitasking
- Customer Relations
- Organization and Time Management
- Equipment operation
Certification
...
Languages
English
Elementary
Timeline
Professional Skin Car Specialist
Clinic
09.2019 - Current
Certificate - Facial Technical
CNTTA College
Certificate - Skincare
Aseman Nili