Mahsa Jahangirian
Pointe-Claire,QC
Overview
10
10
years of professional experience
Work History
B2B Account Manager and Sales Executive
Clara Shades
Montreal, Quebec
06.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created detailed reports on sales performance, trends, and forecasts.
- Negotiated contracts with clients to ensure maximum profitability.
- Provided product demonstrations and training sessions to customers.
- Resolved customer complaints in an efficient and timely manner.
- Collaborated with the marketing team to develop promotional materials for campaigns.
- Consistently met monthly revenue targets through effective account management practices.
- Developed customized solutions for clients by understanding their individual requirements.
- Attended industry events and tradeshows in order to promote company services.
- Established long-term relationships with key decision makers at corporate accounts.
- Managed sales funnel effectively and forecasted requirements across multiple industry accounts.
- Used CRM database to track referral and appointment data.
- Used cold calling and networking to sell products and services.
- Contacted current and potential clients to promote products and services.
- Supported sales team members to drive growth and development.
Sales Associate
Clara Shades
Montreal, Quebec
06.2022 - 06.2024
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Collaborated with management teams to develop innovative marketing strategies.
- Answered incoming telephone calls to provide product and service information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Technical Sales Representative
Homesync
Montreal, Quebec
06.2021 - 01.2024
- Provided technical support to customers over the phone and via email.
- Developed and implemented sales strategies for technical products.
- Identified potential customers and established relationships with them.
- Provided product demonstrations to clients.
- Prepared proposals and quotations for prospective clients.
- Resolved customer complaints in a timely manner.
- Collaborated with other departments such as marketing, engineering, finance., to ensure successful completion of projects.
- Responded promptly to customer emails or phone calls regarding inquiries about products or services.
- Identified products and services that would be best fit for customer projects.
- Pleasantly greeted customers both in-person and on phone, providing exceptional assistance, and service and promoting lasting business relationships.
- Cross-sold additional products and services to purchasing customers.
Founder /Interior Designer
Studio Mid-Mod
Montreal, Quebec
06.2020 - 01.2024
- Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
- Worked closely with vendors to source products at competitive prices while maintaining quality standards.
- Created mood boards featuring fabric swatches, paint chips and other visual elements used in designing a space.
- Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
- Advised clients on how best to utilize available space within their homes or businesses.
- Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
- Conducted site visits to assess existing conditions prior to beginning a project.
- Developed strategic initiatives to increase market share and revenue growth.
Assistant Interior Designer
MPC Consultant
Montreal, Quebec
04.2018 - 06.2021
- Freelance assistance working with an experienced interior designer in Montreal.
- Researched and explored use of materials, technologies and products to incorporate into designs.
- Developed design concepts and prepared presentation drawings, renderings, and color boards.
- Assisted in the selection of furniture, art work, wall coverings and other accessories for projects.
- Attended meetings with clients to discuss project requirements.
- Inspected job sites during various stages of construction.
- Provided technical advice on interior design related issues.
- Maintained client relationships by responding promptly to requests or inquiries.
- Reviewed project costs, budgets and adherence to schedules.
- Developed interior design concepts and prepared interior systems and finishes.
- Participated in many bathroom renovations. Created drawings and technical specs for the GC.
Architectural Technologist
AVI Design
Montreal, Quebec
07.2020 - 02.2021
- Developed plans and drawings for residential, commercial, industrial and institutional buildings.
- Collaborated with clients to determine project requirements and design goals.
- Conducted research on the latest trends in home automation technology.
- Created detailed documentation for all installed home automation systems.
- Prepared estimates and budgets.
- Created accurate project specifications, documenting in technical manuals.
- Analyzed design or requirement information for equipment or systems.
- Fulfilled orders by successfully planning, budgeting, and coordinating projects.
Outdoor Kitchen Designer
Urban Bonfire
Montreal, Quebec
11.2019 - 11.2020
- Created 3D renderings of kitchens for customers to visualize design options.
- Evaluated customer needs and preferences to recommend appropriate design solutions.
- Maintained a library of catalogs featuring cabinetry, countertops, tile, flooring, lighting, and other products.
- Provided technical drawings for construction teams to follow during installation process.
- Assisted in ordering materials needed for projects while managing inventory levels.
- Organized showroom displays according to current trends in kitchen design.
- Prepared detailed cost estimates for proposed projects based on labor costs and material expenses.
- Educated customers about product features such as warranties or energy efficiency ratings.
Interior Design Intern
Bubble Design
Tehran, Iran
04.2014 - 02.2015
- Attended client meetings to discuss design preferences and budget constraints.
- Created 3D renderings of proposed designs using AutoCAD software.
- Assisted with project management duties such as ordering supplies and tracking progress of projects.
Education
Diploma of Interior Design - Interior Design
Interior Design Institude
Vancouver, BC01-2021
M.ENG - Construction Management
Concordia University
Montreal, QC12-2019
Master of Science - Architectural And Building Technology
Azad University
Qazvin, Iran10-2015
Skills
- Industry Expertise
- CRM proficiency
- Performance Tracking
- Pipeline Management
- Sales Presentations
- Contract Negotiation
- Teamwork and Collaboration
- Solution selling
Languages
English
Full Professional
French
Professional
Persian
Native/ Bilingual
Timeline
B2B Account Manager and Sales Executive
Clara Shades
06.2024 - Current
Sales Associate
Clara Shades
06.2022 - 06.2024
Technical Sales Representative
Homesync
06.2021 - 01.2024
Architectural Technologist
AVI Design
07.2020 - 02.2021
Founder /Interior Designer
Studio Mid-Mod
06.2020 - 01.2024
Outdoor Kitchen Designer
Urban Bonfire
11.2019 - 11.2020
Assistant Interior Designer
MPC Consultant
04.2018 - 06.2021
Interior Design Intern
Bubble Design
04.2014 - 02.2015
Diploma of Interior Design - Interior Design
Interior Design Institude
M.ENG - Construction Management
Concordia University
Master of Science - Architectural And Building Technology
Azad University