Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahsa Jahangirian

Pointe-Claire,QC

Overview

10
10
years of professional experience

Work History

B2B Account Manager and Sales Executive

Clara Shades
Montreal, Quebec
06.2024 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created detailed reports on sales performance, trends, and forecasts.
  • Negotiated contracts with clients to ensure maximum profitability.
  • Provided product demonstrations and training sessions to customers.
  • Resolved customer complaints in an efficient and timely manner.
  • Collaborated with the marketing team to develop promotional materials for campaigns.
  • Consistently met monthly revenue targets through effective account management practices.
  • Developed customized solutions for clients by understanding their individual requirements.
  • Attended industry events and tradeshows in order to promote company services.
  • Established long-term relationships with key decision makers at corporate accounts.
  • Managed sales funnel effectively and forecasted requirements across multiple industry accounts.
  • Used CRM database to track referral and appointment data.
  • Used cold calling and networking to sell products and services.
  • Contacted current and potential clients to promote products and services.
  • Supported sales team members to drive growth and development.

Sales Associate

Clara Shades
Montreal, Quebec
06.2022 - 06.2024
  • Assisted customers with product selection, sizing and styling.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Answered incoming telephone calls to provide product and service information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Technical Sales Representative

Homesync
Montreal, Quebec
06.2021 - 01.2024
  • Provided technical support to customers over the phone and via email.
  • Developed and implemented sales strategies for technical products.
  • Identified potential customers and established relationships with them.
  • Provided product demonstrations to clients.
  • Prepared proposals and quotations for prospective clients.
  • Resolved customer complaints in a timely manner.
  • Collaborated with other departments such as marketing, engineering, finance., to ensure successful completion of projects.
  • Responded promptly to customer emails or phone calls regarding inquiries about products or services.
  • Identified products and services that would be best fit for customer projects.
  • Pleasantly greeted customers both in-person and on phone, providing exceptional assistance, and service and promoting lasting business relationships.
  • Cross-sold additional products and services to purchasing customers.

Founder /Interior Designer

Studio Mid-Mod
Montreal, Quebec
06.2020 - 01.2024
  • Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
  • Worked closely with vendors to source products at competitive prices while maintaining quality standards.
  • Created mood boards featuring fabric swatches, paint chips and other visual elements used in designing a space.
  • Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
  • Advised clients on how best to utilize available space within their homes or businesses.
  • Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
  • Conducted site visits to assess existing conditions prior to beginning a project.
  • Developed strategic initiatives to increase market share and revenue growth.

Assistant Interior Designer

MPC Consultant
Montreal, Quebec
04.2018 - 06.2021
  • Freelance assistance working with an experienced interior designer in Montreal.
  • Researched and explored use of materials, technologies and products to incorporate into designs.
  • Developed design concepts and prepared presentation drawings, renderings, and color boards.
  • Assisted in the selection of furniture, art work, wall coverings and other accessories for projects.
  • Attended meetings with clients to discuss project requirements.
  • Inspected job sites during various stages of construction.
  • Provided technical advice on interior design related issues.
  • Maintained client relationships by responding promptly to requests or inquiries.
  • Reviewed project costs, budgets and adherence to schedules.
  • Developed interior design concepts and prepared interior systems and finishes.
  • Participated in many bathroom renovations. Created drawings and technical specs for the GC.

Architectural Technologist

AVI Design
Montreal, Quebec
07.2020 - 02.2021
  • Developed plans and drawings for residential, commercial, industrial and institutional buildings.
  • Collaborated with clients to determine project requirements and design goals.
  • Conducted research on the latest trends in home automation technology.
  • Created detailed documentation for all installed home automation systems.
  • Prepared estimates and budgets.
  • Created accurate project specifications, documenting in technical manuals.
  • Analyzed design or requirement information for equipment or systems.
  • Fulfilled orders by successfully planning, budgeting, and coordinating projects.

Outdoor Kitchen Designer

Urban Bonfire
Montreal, Quebec
11.2019 - 11.2020
  • Created 3D renderings of kitchens for customers to visualize design options.
  • Evaluated customer needs and preferences to recommend appropriate design solutions.
  • Maintained a library of catalogs featuring cabinetry, countertops, tile, flooring, lighting, and other products.
  • Provided technical drawings for construction teams to follow during installation process.
  • Assisted in ordering materials needed for projects while managing inventory levels.
  • Organized showroom displays according to current trends in kitchen design.
  • Prepared detailed cost estimates for proposed projects based on labor costs and material expenses.
  • Educated customers about product features such as warranties or energy efficiency ratings.

Interior Design Intern

Bubble Design
Tehran, Iran
04.2014 - 02.2015
  • Attended client meetings to discuss design preferences and budget constraints.
  • Created 3D renderings of proposed designs using AutoCAD software.
  • Assisted with project management duties such as ordering supplies and tracking progress of projects.

Education

Diploma of Interior Design - Interior Design

Interior Design Institude
Vancouver, BC
01-2021

M.ENG - Construction Management

Concordia University
Montreal, QC
12-2019

Master of Science - Architectural And Building Technology

Azad University
Qazvin, Iran
10-2015

Skills

  • Industry Expertise
  • CRM proficiency
  • Performance Tracking
  • Pipeline Management
  • Sales Presentations
  • Contract Negotiation
  • Teamwork and Collaboration
  • Solution selling

Languages

English
Full Professional
French
Professional
Persian
Native/ Bilingual

Timeline

B2B Account Manager and Sales Executive

Clara Shades
06.2024 - Current

Sales Associate

Clara Shades
06.2022 - 06.2024

Technical Sales Representative

Homesync
06.2021 - 01.2024

Architectural Technologist

AVI Design
07.2020 - 02.2021

Founder /Interior Designer

Studio Mid-Mod
06.2020 - 01.2024

Outdoor Kitchen Designer

Urban Bonfire
11.2019 - 11.2020

Assistant Interior Designer

MPC Consultant
04.2018 - 06.2021

Interior Design Intern

Bubble Design
04.2014 - 02.2015

Diploma of Interior Design - Interior Design

Interior Design Institude

M.ENG - Construction Management

Concordia University

Master of Science - Architectural And Building Technology

Azad University

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Mahsa Jahangirian