Mahrukh Khan
Mississauga,Canada
Summary
Hardworking and passionate to work alongside seniors to improve their quality of life. Able to apply the knowledge obtained from Retirement Home Management program, Viva Retirement Home (Volunteer) and Sienna Senior Living (Volunteer).
Overview
8
8
years of professional experience
1
1
Certification
Work History
Co-op Student
Viva Retirement Home
05.2024 - 07.2024
- Shadow Concierge, Lifestyle, Assisted Living, Sales/Marketing and administrative department
- Receive/transfer calls and messages from community members, prospects, family members, various companies etc
- Completing weekly documents; Invoices, maintenance log, menu editing, financial log, daily census etc
- Assisting lifestyle department with fitness classes, craft activities, movies, fitness, pool, games etc
- 1 on 1 time with community members
- Problem solving daily obstacles with and without assistance
Co-Op Student
Sienna Long-Term Care
01.2017 - 06.2017
- Shadowing various departments
- Support community members with dementia, mobility difficulty, eating support etc
- Organizing, leading, and creating activities with recreation department
- Keeping workplace clean & organized
- 1 on 1 time with community members
- Office organization with administration department
- Assist kitchen; Breakfast coffee, feeding community members from assisted living, minimal serving
Sales Associate/ Reception
Radiant Beauty Supplies
07.2022 - Current
- Opening/Closing store
- Providing product inquiry & general information
- Assisting Salon owners from suites
- Receiving calls, guiding clients to their appointment
- Banking
- Training new employees
- Preparing store; opening & grand opening
- Visual designing store
Education
Retirement Home Management -
Humber College North
Etobicoke, ON08.2024
High School Diploma -
Mississauga Secondary School
01.2017
Skills
- Good communicator; customer inquiries over telephone, email and in person
- Self-motivated; work efficiently in a team or independently with minimal supervision
- Fluent in English and Urdu
- Ability to neutralize situations via tactical communication
- Excellent written & verbal communication skills in English
- Problem solver & optimistic
- Exceptional customer service
- Sales expertise
- Positive and professional
- Multitasking Abilities
Certification
- WHMIS Certification
- Food Safety
- Smart Serve
Languages
English
Full Professional
Urdu
Full Professional
Timeline
Co-op Student
Viva Retirement Home
05.2024 - 07.2024
Sales Associate/ Reception
Radiant Beauty Supplies
07.2022 - Current
Co-Op Student
Sienna Long-Term Care
01.2017 - 06.2017
- WHMIS Certification
- Food Safety
- Smart Serve
Retirement Home Management -
Humber College North
High School Diploma -
Mississauga Secondary School
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