Mahrin Hong
Coquitlam,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Energetic Early Childhood Education Assistant committed to encouraging intellectual, social and emotional development in children. Hands-on experience assisting in lesson planning, preparing classroom for activities and assisting children with toileting and meal needs. Certified in ECE Assistant.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Server / Food Service Supervisor
bb.q Chicken & Pub
07.2023 - 05.2024
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Cultivated warm relationships with regular customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Managed the store's SNS account and made short videos or unique posts to promote the special event
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Server / Lead Server
bb.q Chicken & Pub
11.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Class Assistant
British Council Young Learner Center
08.2021 - 07.2022
- Coached children learning English as a second language to help improve their writing and speaking knowledge
- Assisted lead teacher in developing and implementing comprehensive lesson plans, resulting in improved overall classroom performance.
- Helped teacher prepare instructional material and displays.
- Provided individualized support for children with special needs, enabling them to thrive in the classroom setting.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
Barista / Cashier
Be My Guest
07.2021 - 07.2022
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Controlled line and crowd with quick, efficient service
- Attained new product knowledge through training, constant review, feedback gathering and crafting sessions
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Wedding Assistant
Noble Valenti
10.2020 - 07.2021
- Handled day-of-event tasks such as venue setup, breakdown, and cleanup efficiently to maintain schedules.
- Streamlined communication between vendors and clients, ensuring a seamless event execution.
- Provided logistical support during weddings, effectively addressing any issues that arose.
- Assisted in coordinating wedding ceremonies and receptions, contributing to memorable celebrations for numerous couples.
Education
License Certificate - Early Childhood Education Assistant
Western Community College
Surrey, BC07.2024
Bachelor - Landscape Architecture
Sangji University
Wonju, Korea01.2022
Skills
- Teamwork and Collaboration
- Classroom Organization
- Emotional Support
- Positive Reinforcement
- Problem-Solving
- Adaptability and Flexibility
- Small Group Support and Assistance
- Multitasking
Languages
English
Full Professional
Korean
Native or Bilingual
Certification
- Licensed Early Childhood Education Assistnat - August 2024
Timeline
Lead Server / Food Service Supervisor
bb.q Chicken & Pub
07.2023 - 05.2024
Server / Lead Server
bb.q Chicken & Pub
11.2022 - 06.2023
Class Assistant
British Council Young Learner Center
08.2021 - 07.2022
Barista / Cashier
Be My Guest
07.2021 - 07.2022
Wedding Assistant
Noble Valenti
10.2020 - 07.2021
License Certificate - Early Childhood Education Assistant
Western Community College
Bachelor - Landscape Architecture
Sangji University
- Licensed Early Childhood Education Assistnat - August 2024
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