JONATHAN BULACLAC
Calgary
Summary
Dynamic and dedicated professional with a positive attitude and strong customer service skills, honed at Domino's Pizza. Proven track record of enhancing efficiency and satisfaction through effective time management and teamwork. Successfully improved guest experiences at Aramark by implementing a digital task management system, reducing complaints and elevating service quality.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Domino's Pizza
01.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
School Custodian
Ltcm (Renert School)
09.2021 - 12.2022
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
Housekeeping
Aramark
02.2017 - 12.2022
- Improved efficiency, introducing digital task management system for tracking housekeeping duties.
- Increased guest satisfaction scores by consistently delivering exceptional service in all aspects of housekeeping duties.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Managed housekeeping scheduling and planning.
Education
Bachelor of Science - Marine Engineering
University of Iloil
Iloilo City,Philippines03-2010
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Time management
Languages
English
Professional Working
Timeline
Delivery Driver
Domino's Pizza
01.2023 - Current
School Custodian
Ltcm (Renert School)
09.2021 - 12.2022
Housekeeping
Aramark
02.2017 - 12.2022
Bachelor of Science - Marine Engineering
University of Iloil
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