Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mahnoor Yawar

Summary

Personal Profile A motivated, adaptable Psychology graduate and experienced professional with a confident approach with a wide understanding of performance management, capability and disciplinary procedures. Through work experience I have developed superb organizational, problem solving and various skills. I am seeking an opportunity to further develop my knowledge and skills. Independent possessing excellent command of and exceptional business writing skills. Manages client calls, performs data entry and provides general and clerical support. Committed to building loyal client base and improving overall efficiency of organization. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience

Work History

Healthcare IT recruiter

Virtelligence, IT Consulting firm US
06.2019 - 09.2022
  • Successfully review job descriptions to understand the needs of the hiring manager as well to ask questions that help identify the right candidate
  • Sourcing and uncovering candidates by calling the candidate and discussing the job opportunity with them
  • Keeping candidates in the loop
  • Compiling and update employee records
  • Coordinate communication with candidates and schedule interviews.

Bank Co-ordinator

Ty Catrin
10.2018 - 01.2019
  • Assisted the ward managers in all units including – managing the staff on the wards and staff nurses
  • Dealt with different agencies on daily basis to manage staff- managed phone calls and emails for ward managers
  • Managed shifts on courts with patients with high risk.

Admin Assistant

Qualified Legal Solicitor’s
11.2017
  • Dealt with telephones queries for this mail order business ensuring that orders were met on time
  • Attended client meetings on immigration, property matters and discussed cases with solicitors
  • Drafting paperwork and legal documents
  • Wrote letters to various efficient organizations.

Mental Health Worker

Safe Hands
09.2017 - 03.2018
  • Assisted nurses with the care of patients in all units including daily activities, meals and personal hygiene
  • Followed hospital procedures for admitting and discharging patients
  • Restrained and de- escalated agitated patients
  • Ensured instructions were followed prior to all scheduled testing and procedures including ECT treatments
  • Maintained thorough documentation and provided the Charge Nurse with all required information.

Community Service
09.2017
  • Help in community mosques to complete applications for identity cards (CNIC)
  • Filled in legal forms
  • Liaised with clients with different language various charities.

Sales Assistant

Nadia’s Collection
07.2016
  • Developed teamwork and customer service skills working in this busy fashion retailer
  • Kept the store clean and tidy
  • Understanding and representing customer service.

10.2015 - 01.2016
  • Charity Work in University
  • Organised dinners and events
  • Efficient and flexible team member and was nominated for vice head sister of the ISOC society
  • Carried out street collections to raise money for charity.

Ty Draw Lodge Care Home
12.2013 - 01.2014
  • Looked after the residents aiding them with personal care
  • Organised daily work plans for the residents
  • Communicated with various residents ensuring they are comfortable and satisfied
  • Enhanced my communication skills allowing me to develop an understanding between various individuals and myself.

Sales Assistant

Chaahat Limited
06.2014
  • Good communicator with customers and providing exceptional customer service
  • Responsible for handling cash and card payments
  • Ensured safety and cleanliness on the shop floor
  • Gained an insight on working in a retail environment.

Relief

Islamic, Charity Shop
04.2012 - 06.2012
  • Provided excellent customer service
  • Organised and replenished the shop daily
  • Helped arrange stock
  • Helped organise dinners and aided in charity street collections.

Gladstone Primary School
03.2011
  • Aided teachers in helping with the nursery group
  • Prepared and organised tasks for the pupils
  • Communicated with members of staff and looked after the pupils
  • Helped organize events, such as a small party for the pupils.

Education

BSc - Psychology

Cardiff metropolitan University
2017

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St David’s college
2014

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Cathays High School
2012

Skills

  • Advanced MS Office Suite Knowledge
  • Travel Administration
  • Process Optimization
  • Middle School Education
  • Document Retrieval
  • Employee Training
  • Customer Service
  • iManage Proficiency
  • School Physicals
  • Interoffice Correspondence
  • Records Management Systems
  • Labor Relations
  • Mail Management

Accomplishments

  • Psychology literature Award
  • Level 2 award in swimming
  • MVA Trained
  • Competent using SPSS to analyse research data
  • Skilled at data collection using both qualitative and quantitative methods.

Timeline

Healthcare IT recruiter

Virtelligence, IT Consulting firm US
06.2019 - 09.2022

Bank Co-ordinator

Ty Catrin
10.2018 - 01.2019

Admin Assistant

Qualified Legal Solicitor’s
11.2017

Mental Health Worker

Safe Hands
09.2017 - 03.2018

Community Service
09.2017

Sales Assistant

Nadia’s Collection
07.2016

10.2015 - 01.2016

Sales Assistant

Chaahat Limited
06.2014

Ty Draw Lodge Care Home
12.2013 - 01.2014

Relief

Islamic, Charity Shop
04.2012 - 06.2012

Gladstone Primary School
03.2011

BSc - Psychology

Cardiff metropolitan University

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St David’s college

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Cathays High School
Mahnoor Yawar