Summary
Overview
Work History
Education
Skills
Certification
Websites
Affiliations
Languages
References
Timeline
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Mahnoor Adnan

Grimsby,Canada

Summary

Motivated and multi-skilled professional with hands-on experience in customer-service roles, office administration, and digital marketing. Proven ability to manage daily operations, support team efficiency, and maintain high service standards across various industries. Skilled in POS systems, invoicing, social media management, and design software. Known for reliability, fast learning, and a strong work ethic, with the ability to adapt quickly and contribute meaningfully in dynamic workplace settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

Tim Hortons
Grimsby, ON
01.2024 - Current
  • Served guests promptly with professionalism to enhance dining experience.
  • Handled POS transactions and food preparation efficiently.
  • Fulfilled orders accurately while maintaining high service standards.
  • Maintained clean and safe workstations according to company protocols.

Crew Member

Pizza Pizza
Grimsby, ON
09.2024 - 02.2025
  • Operated kitchen equipment and prepared food items to ensure quality standards.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Delivered exceptional customer service by collaborating effectively in a team environment.
  • Maintained cleanliness and product rotation in preparation areas to uphold hygiene standards.
  • Executed opening and closing shifts, managing inventory, tills, stocking, and food preparation tasks.

Administrative Assistant

Avro Ventures Staffing Agency
09.2022 - 12.2023
  • Handled invoicing, bookkeeping, and client communications
  • Managed social media content and business research
  • Supported digital marketing and data analytics

Sales Associate

Outfitters
09.2021 - 11.2022
  • Assisted customers in selecting merchandise and provided product knowledge.
  • Operated cash register and restocked inventory
  • Maintained store displays and ensured product placement met company standards.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Implemented visual merchandising strategies to enhance store appeal.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted customers with product selection, sizing and styling.

Marketing Intern

Wolf Careers Inc
02.2022 - 07.2022
  • Social Media Handling
  • Leads Blog Writing
  • Digital Marketing

Education

Advance Diploma - Graphic design

Mohawk College
135 Fennell Ave W, Hamilton, ON L9C 0E5
04.2027

High School Diploma -

Government Degree Science College For Women
Pakistan
11.2022

O-Levels - Pre-Medical

The City School
Pakistan

Skills


  • Customer Service & Teamwork
  • Time Management & Problem Solving
  • Administrative Support & Bookkeeping
  • POS & Cash Handling
  • Microsoft Word, Excel, PowerPoint
  • Adobe Photoshop, Illustrator, InDesign, Dreamweaver
  • Social Media & Digital Marketing
  • Hospitality and accommodation
  • Flexible schedule
  • Upselling techniques
  • Attention to detail
  • Sales expertise
  • Budgeting and finance
  • Adobe Creative Suite

Certification

  • G2
  • CPR
  • FIRST AID
  • School certifications
  • College volunteering experience

Affiliations

  • College Volunteer Experience – Participated in campus events and student support initiatives at Mohawk College, demonstrating teamwork, leadership, and community engagement.
  • Certified in CPR & First Aid – Committed to workplace safety and emergency readiness.
  • G2 Driver’s License – Fully licensed and available for roles requiring transportation or travel.
  • Multilingual Communication – Fluent in English, Urdu, and Punjabi, enabling effective interaction with diverse clients and coworkers.
  • Digital & Social Media Projects – Contributed to business promotion and lead generation as a Marketing Intern and Administrative Assistant.
  • Academic Honors (Pakistan) – Successfully completed O-Levels and Intermediate Pre-Medical studies with strong academic performance.

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Arabic
Limited

References

References available upon request.

Timeline

Crew Member

Pizza Pizza
09.2024 - 02.2025

Team Member

Tim Hortons
01.2024 - Current

Administrative Assistant

Avro Ventures Staffing Agency
09.2022 - 12.2023

Marketing Intern

Wolf Careers Inc
02.2022 - 07.2022

Sales Associate

Outfitters
09.2021 - 11.2022

Advance Diploma - Graphic design

Mohawk College

High School Diploma -

Government Degree Science College For Women

O-Levels - Pre-Medical

The City School
Mahnoor Adnan