Mahmuda Akhter
Summary
Dynamic Retail Sales Associate with proven expertise at KARISHMA, excelling in customer service and problem-solving. Successfully assisted over 100 customers daily, enhancing their shopping experience through effective upselling and maintaining an organized store environment. Recognized for teamwork and adeptly managing high customer volumes while ensuring operational efficiency.
Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in Sales associate role.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
KARISHMA
04.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Milnah Wholesale Store
05.2024 - 04.2025
- Worked six days a week, dividing time between Milnah Wholesale Store (4 days) and Rang Dil Jewelry Store (2 days).
- Assisted over 100 customers daily with purchases, returns, and inquiries.
- Restocked inventory, ensuring that clothing and jewelry were properly displayed and replenished.
- Upsold products by recommending complementary items and promotions.
- Maintained store cleanliness and organization to provide a welcoming shopping environment.
- Managed store operations during opening and closing hours.
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Handling High Customer Volumes
- Organization and Cleanliness Maintenance
Languages
Hindi
Full Professional
Timeline
Retail Sales Associate
KARISHMA
04.2025 - Current
Retail Sales Associate
Milnah Wholesale Store
05.2024 - 04.2025
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