Mahmud Khan
Head of IT /CIO
Los Angeles
Summary
Results-driven IT leader dedicated to leveraging technology to drive business success. Expertise in strategic planning, cybersecurity, and project management with a strong emphasis on team collaboration and adaptability. Proven track record in optimizing systems, managing complex projects, and ensuring operational efficiency. Recognized throughout career for leadership skills, problem-solving abilities, and ability to align IT initiatives with organizational goals.
Overview
23
23
years of professional experience
2002
2002
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Head of IT /CIO
Columbia Sportswear Company
02.2019 - Current
- Led strategic projects including SAP implementation and contributed to 5% sales growth : Omni Channel Sales capabilities, Digitalizing the wholesale online preseason order taking, Inventory checking & shipment order creation self service
- Led digital transformation & automation: order processing and sales data collection
- Led the team to work as a single unit and achieved optimum performance
- Led OCM (organization change management) process for an efficient organization saving 4 HCs
- Led Data governance, analysis, and BI project to achieve strategic goal by data driven decision making
Manager Application delivery
QVC Japan
09.2017 - 01.2019
- People management for better engagement and motivation with agile leadership
- Led LEAN Six sigma process to avoid waste and to increase productivity & optimize service
- Vendor control and budget management
- Led Mission critical systems support 24/365 and achieved zero downtime
PM (item data quality)
Amazon Japan
06.2016 - 08.2017
- Managed projects related to Data quality
- Achieved better customer experience by removing data inconsistency issue
- Analyze marketplace offer data and find the best-selling criteria and lead project to change the attributes as per that criterion
Manager Infra→DC→Asia R&D IT
Loreal Japan
10.2005 - 05.2016
- Led Digital Transformation of sales data
- Plan, design, build and deploy systems
System consultant/PM
Gateway Computer Japan
04.2002 - 09.2005
- IT Project management and implementation of systems migration, Network design & implementation, Firewall/Router setup etc
- Planning and designing windows infrastructure for medium size companies
- Windows System administration including Exchange server, Citrix Metaframe etc
- Helpdesk, Technical support, and onsite trouble shooting
- Vendor control and coordination
- Price negotiation concerning all kind of IT projects
Education
PhD - Information Physics
Hokkaido University
Sapporo, Japan 03.1999 - 03.2002
Master of Eng. - Information Physics
Hokkaido University
Sapporo, Japan03-1997
Master of Science - Electronics
University of Dhaka
Bachelor of Science - Applied Phys. & Electronics
University of Dhaka
Skills
- Innovation & Kaizen expert
- Global collaboration
- IT problem-solving
- Business Process Re-engineering
- IT procurement and asset management
- IT compliance
- Technical support management
- IT budgeting and Vendor control
- Data analytics
- IT incident management
- IT risk management
- Digital transformation
- Information security
- Disaster recovery
- IT service delivery
- Organizational skills
- Strategic planning
- Agile methodology
- Project leadership
- Technology integration
Certification
MCSE
Leadership Experience
- Led Asia R&D IT teams
- Led Multi-million dollar strategic projects
- Led teams up to 17 members
- Led projects involving 70 people
Personal Information
Nationality: Japanese
Communication Skills
- Accomplished the presentations to global Management and get the approval of multi-million dollar projects
- Accomplished all hands presentations many times before project go-live
Accomplishments
- Improved 100% efficiency by resolving Data and reporting issue with automation and standardization for all brands
- Led digital transformation achieved 50% efficiency gain
- Implemented innovative and disruptive technology and materialized omni-channel platform for retail, E-commerce and wholesale channel with an achievement of double digit growth for sales
- Implemented SAP and other multimillion dollar strategic projects in collaboration with global teams and showed how Japanese work ethic and clinical finish can exceed the expectation of head quarter teams in the US
Timeline
Head of IT /CIO
Columbia Sportswear Company
02.2019 - Current
Manager Application delivery
QVC Japan
09.2017 - 01.2019
PM (item data quality)
Amazon Japan
06.2016 - 08.2017
Manager Infra→DC→Asia R&D IT
Loreal Japan
10.2005 - 05.2016
System consultant/PM
Gateway Computer Japan
04.2002 - 09.2005
PhD - Information Physics
Hokkaido University
03.1999 - 03.2002
Master of Science - Electronics
University of Dhaka
Bachelor of Science - Applied Phys. & Electronics
University of Dhaka
Master of Eng. - Information Physics
Hokkaido University
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