Summary
Overview
Work History
Education
Skills
Timeline
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Mahmoud Saleh

Toronto,Canada

Summary

Humble and Motivated individual adaptable to teamwork, good communication skills, problem solving, fast learner and constantly trying to improve himself. Has experience more than 5 year, in customer service. Can add maximum value to his job especially in hospitality sector due to educational and professional backgrounds. Main interest and purpose is to learn and improve skills. Fluent speaking Arabic and English language.

Overview

8
8
years of professional experience

Work History

Inter City

Amazon Driver
Scarborough
05.2023 - 02.2024
  • Bags delivery
  • Highly motivated and reliable delivery driver with over 1 years of experience in delivering goods to customers' homes, businesses, and other locations.
  • Experienced delivery driver with a proven track record of safely and efficiently delivering goods to various locations
  • Respond to customer inquiries in a timely and professional manner, via phone, email, and chat
  • responsible for collecting goods and transporting them to clients or customers

Team Member

D&H Canada Service
Toronto, Canada
08.2021 - 03.2022

Manager

Pasha Sisha Lounge
Toronto, Canada
08.2019 - 03.2022
  • Day to day operation, Team Handling, Book keeping and handling pay roll, Hiring new staff, Excellent Customer Service, Making marketing techniques to drive sales.

Volunteer Social

Refugee Camp
01.2016 - 01.2018
  • Handles the shelter's social media pages
  • Implements online campaigns to drive pathways and status for the refugees preparing meals and creating positive environment in the camp.

Housekeeper Lundry

Ritz carlton
Toronto
03.2022 - 02.2024
  • Receive soiled lines by bag, cart or chute from the floors. Sort all articles by kind, color and degree of soil. Inspect all laundry and linens and records all damaged or stained items.
    Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines. Ensure necessary chemicals are added in the correct quantities prior to wash cycles.
    • Fold clean linens and store as appropriate. Operate linen feeder, sheet folder, towel folder and table linen ironer machines.
    • Report to supervisor needed repairs or unsafe conditions.
    • Monitor and control supplies, and minimize waste within laundry facility.
    • Sort and record discarded linen into categories. Report damages or loss of linen to supervisor.
    • Promote teamwork and quality service through daily communication and coordination with other departments.
    • May assist with other duties as assigned.

Uber Partner

driver delivery
Toronto
02.2018 - 04.2024
  • food delivery
  • passenger delivery
  • Safely and efficiently delivered multiple passengers daily.
  • Strong customer service
  • Timely delivery.
  • Flexible schedule.
  • Glowing feedback or high
  • Regular vehicle maintenance.

Education

Bachelor's Degree -

American Academy
09.2018

Skills

  • Fluent in Arabic and English
  • Pressure Handling & Team Player
  • Escalation Handling
  • MS Office Suite
  • Team Leader Skills
  • Business Planning
  • Interpersonal skills
  • Excellent customer service
  • Client Facing Experience
  • CPR & First Aid

Timeline

Inter City

Amazon Driver
05.2023 - 02.2024

Housekeeper Lundry

Ritz carlton
03.2022 - 02.2024

Team Member

D&H Canada Service
08.2021 - 03.2022

Manager

Pasha Sisha Lounge
08.2019 - 03.2022

Uber Partner

driver delivery
02.2018 - 04.2024

Volunteer Social

Refugee Camp
01.2016 - 01.2018

Bachelor's Degree -

American Academy

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Mahmoud Saleh