MAHMOUD ICHRAKIE
Ottawa,Canada
Summary
Versatile restaurant and retail professional with a strong focus on delivering exceptional customer service. Efficient in managing cash transactions and collaborating with team members to ensure order accuracy. Committed to maintaining a clean and organized environment to enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Gabriel Pizza
Ottawa, Ontario
05.2025 - Current
- Delivered pizzas to customers across diverse locations, ensuring timely and accurate service.
- Collaborated with kitchen staff to confirm order accuracy before delivery.
- Trained new drivers on delivery protocols and routes to enhance team readiness.
- Processed cash transactions and payments with precision to ensure accurate financial handling.
Service Clerk
Metro
Ottawa, ON
03.2024 - 06.2024
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Operated cash register with accuracy, processed various payment methods to ensure smooth transactions.
- Ensured store cleanliness by regularly sweeping floors and sanitizing shelves, contributing to a pleasant shopping environment.
- Collected and organized shopping carts from parking lot and store, enhancing accessibility for customers.
Produce Department
Metro
Ottawa, ON
12.2023 - 03.2024
- Managed inventory levels to guarantee product availability and maintain quality.
- Rotated stock to ensure optimal freshness and reduce spoilage.
- Organized displays to enhance product visibility and drive sales.
Busboy
Gabriel Pizza
Ottawa, Canada
10.2022 - 11.2023
- Collaborated with co-workers to improve service quality and customer satisfaction
- Bussed tables, presented menus, seated customers, and assisted waiters with drink orders to ensure smooth service
- Provided friendly customer service to enhance dining experience for each table
Education
Some College (No Degree) - Computer Engineering
Algonquin College
Ottawa, ON12-2025
High School Diploma -
Omer-Deslaurier Highschool
Ottawa, Ontario06-2025
Skills
- Time Management
- Team Collaboration
- Ability to work in a fast environment
- Friendly and patient
- Excellent customer service
- Sales techniques
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
Languages
- English, Proficient (C2)
- French, Proficient (C2)
- Arabic, Proficient (C2)
Timeline
Delivery Driver
Gabriel Pizza
05.2025 - Current
Service Clerk
Metro
03.2024 - 06.2024
Produce Department
Metro
12.2023 - 03.2024
Busboy
Gabriel Pizza
10.2022 - 11.2023
Some College (No Degree) - Computer Engineering
Algonquin College
High School Diploma -
Omer-Deslaurier Highschool