Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahmoud Hafez

Windsor,ON

Summary

Highly organized and dependable candidate skilled in efficiently managing multiple priorities with a positive attitude. Proven track record of taking on extra responsibilities to drive team success.

Overview

2
2
years of professional experience

Work History

Sales Associate

Windsor Jewellery and Gifts
04.2023 - 06.2024
  • Demonstrated product features and benefits for customers' needs.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Tracked sales performance metrics to identify trends in market place.
  • Organized stockroom shelves according to size, color or style.

Grass Cutter

Al-Hijra Academy - Masjid And Islamic School, Preschool & Elementary School K-8
05.2023 - 06.2024
  • Mowed lawns and trimmed grass using hand-held mowers, power mowers and trimmers.
  • Performed preventive maintenance on equipment such as oil changes, blade sharpening and filter replacements.
  • Checked soil moisture levels before watering to avoid over-watering.
  • Inspected equipment prior to use to ensure safe operation.
  • Repaired broken irrigation lines by replacing valves and fittings.

Unarmed Security Guard

Al-Hijra Academy - Masjid And Islamic School, Preschool & Elementary School K-8
03.2024 - 04.2024
  • Worked as a security guard at the mosque during the month of Ramadan ONLY.
  • Maintained accurate records of daily occurrences including shift logs and incident reports.
  • Developed plans for responding quickly and efficiently in case of an emergency situation.
  • Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
  • Addressed customer complaints in a polite and professional manner while adhering to company policies and procedures.

Transfer Agent

Pitch Perfect Solutions
07.2024 - Current
  • Ensured compliance with regulatory guidelines by diligently reviewing transfer requests and documentation for accuracy and completeness.
  • Contributed to a positive work environment through effective communication, teamwork, and proactive problem-solving initiatives.
  • Collaborated with team members to develop new strategies for improving operational efficiency within the department.
  • Managed multiple priorities effectively while maintaining high levels of accuracy under tight deadlines and heavy workloads.
  • Improved client satisfaction by providing timely and accurate responses to inquiries regarding account balances, transactions, and holdings.

Education

High School Diploma -

Vincent Massey Secondary School
Windsor, ON
06-2024

Skills

  • Work Site Preparation
  • Jobsite Safety
  • Strong Work Ethic
  • Multitasking Abilities
  • Building Security
  • Customer Needs Assessment
  • Customer Service
  • Problem-solving abilities
  • Reliable and punctual

Languages

English
Full Professional
Arabic
Native/ Bilingual

Timeline

Transfer Agent

Pitch Perfect Solutions
07.2024 - Current

Unarmed Security Guard

Al-Hijra Academy - Masjid And Islamic School, Preschool & Elementary School K-8
03.2024 - 04.2024

Grass Cutter

Al-Hijra Academy - Masjid And Islamic School, Preschool & Elementary School K-8
05.2023 - 06.2024

Sales Associate

Windsor Jewellery and Gifts
04.2023 - 06.2024

High School Diploma -

Vincent Massey Secondary School

Similar Profiles

CREATE PROFILE
Mahmoud Hafez