Mahmoud Boutoub
Edmonton,AB
Summary
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
9
9
years of professional experience
2
2
Certification
Work History
Operations Supervisor
TCL Supply Chain (DHL)
10.2023 - Current
- Lead and mentor 20+ warehouse associates, achieving consistent performance improvements.
- Reduced onboarding time by 25% through the implementation of structured training programs.
- Collaborated with cross-functional teams to optimize workflows, improving order accuracy by 15%.
- Prepared operational reports and analyzed data to drive process enhancements.
Material Handler
TCL Supply Chain (DHL)
10.2022 - 09.2023
- Managed material handling, order picking, and shipping tasks.
- Operated forklifts and reach trucks to maintain efficient storage and inventory accuracy.
- Maintained safety compliance and reported discrepancies in real-time.
Shipping Specialist
Rocky Mountain Soap Co.
06.2021 - 07.2022
- Coordinated shipping and packaging operations for timely delivery.
- Improved cost efficiency by strengthening relationships with carriers.
- Maintained precise shipment records and documentation.
Assistant Manager
Subway Ltd.
09.2019 - 06.2021
- Supervised restaurant operations, managed inventory and staff schedules.
- Implemented inventory control measures, reducing waste and loss.
- Conducted training for team members on safety and service quality standards.
Primary First Assistant Manager
McDonald's
05.2016 - 08.2019
- Oversaw daily restaurant operations and managed a large team.
- Boosted customer satisfaction through improved service delivery.
- Handled performance appraisals, staff training, and business planning.
Education
Associate's Degree - Logistics And Supply Chain Management
Reeves College
Edmonton01.2023
Bachelor’s Degree - Civil Engineering
Higher Institute of Applied Science and Technology
Tunisia01.2015
Skills
- Operations & Warehouse Management
- Logistics & Supply Chain Coordination
- SAP
- Blue Yonder WMS
- KPI Tracking & Performance Analysis
- Team Leadership & Coaching
- Safety & Compliance Management
- Scheduling & Resource Allocation
- Continuous Improvement Initiatives
- Microsoft Office Suite
- MS Project
- Waste reduction
Certification
- Certified supply chain Manager , DHL Supply Chain, 2024
- Standard First Aid, Energy Safety Canada, 2022
- H2S Safety Training, Worksite Safety, Alberta, 2022
- Common Safety Orientation, Energy Safety Canada, 2022
- Business Leadership Diploma, McDonald’s Hamburger University, Dubai, 2019
- Effective Management Certificate, Riyadh Training Center, Saudi Arabia, 2017
Languages
English
Full Professional
French
Professional Working
Timeline
Operations Supervisor
TCL Supply Chain (DHL)
10.2023 - Current
Material Handler
TCL Supply Chain (DHL)
10.2022 - 09.2023
Shipping Specialist
Rocky Mountain Soap Co.
06.2021 - 07.2022
Assistant Manager
Subway Ltd.
09.2019 - 06.2021
Primary First Assistant Manager
McDonald's
05.2016 - 08.2019
Bachelor’s Degree - Civil Engineering
Higher Institute of Applied Science and Technology
Associate's Degree - Logistics And Supply Chain Management
Reeves College
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