MAHMOUD ABDEL GHANI
Ottawa
Summary
Detail-oriented and highly organized Assistant Inventory Manager with experience in inventory control, supply chain management, and stock coordination. Proven ability to streamline inventory processes, reduce stock discrepancies, and ensure timely product availability. Adept at using inventory management systems, conducting regular audits, and maintaining strong vendor relationships to meet operational needs. Skilled in data entry, order processing, and inventory forecasting with a strong focus on optimizing workflows to support business growth.
Overview
8
8
years of professional experience
Work History
Assistant Manager/Inventory Control Clerk
Reliance Comfort
03.2024 - 03.2025
- Supervised inventory of HVAC equipment, parts, and materials ensuring efficient stock levels and helped reduce excess inventory
- Reworked ordering procedure to ensure timely delivery of products and reduce lead times, improving supply chain efficiency
- Performed weekly cycle counts and quarterly inventory counts, ensuring accuracy and investigating discrepancies and implementing corrective actions
- Assisted in managing and training a 15 member warehouse team, with an emphasis on safety, respectful and accurate workplace culture
- Maintaining the branch vehicles servicing and storage of our company vehicles
- Supervised day-to-day operations to meet performance, quality and service expectations.
Jr. Gas Fitter/Refurber/Warehouse Runner
Reliance Comfort
02.2023 - 03.2024
- Assisting with handling, storing, organizing, and transferring of equipment in the warehouse
- Assisting with receiving shipments
- Retrieving and delivering equipment to and from our, suppliers, technicians, other Reliance branches
- Providing further assistance to our technicians on the field
- Testing Hot Water Tanks and their parts for the refurbished inventory
- Trained several new-hires between warehouse helpers and Hot Water Tank Technicians
- Provide excellent and seamless customer service during our scheduled equipment pick-up days, as well as customer equipment drop-offs/returns
Store Manager
Burrito Gringo
02.2019 - 05.2022
- Interviewed, hired, trained, and managed a team of 15 employees
- Reduced the store's overall costs by 15%, while maintaining the team's morale
- Created safety standard and regulation checklists, resulting in 0 health policy violations
- Succeeded in adapting to new government's COVID-19 policies, without incurring fines
- Diversified revenue by setting up online delivery services
- Increased the store's positive online ratings by providing excellent customer service
- Maintained and followed all corporate, FSQA, and HPPA regulatory standards
- Managed inventory control, cash control and store opening and closing procedures
- Oversaw staff in fast-paced environment through proactive communication and positive feedback
Supervisor
Burrito Gringo
04.2017 - 01.2019
- Managed the store and staff during the absence of the store manager
- Mentored and trained new staff on restaurant processes and operations
- Interacted with employees and ensured orders are prepared correctly and promptly
- Provided reports to the store manager during their absence
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
Line Cook
Burrito Gringo
01.2017 - 04.2017
- Operated high-volume cooking and assembly equipment
- Ordered and stocked received food supplies/equipment
- Operated cash register and credit card machine to process customer payments
- Maximized customer satisfaction by accurately preparing simultaneous orders during peak hours
- Maximized productivity by setting up all cooking supplies and workstations during the store opening and closing
Education
Bachelor of Science - Computer Science
Carleton Universiy
Ottawa, ONGas Technician 3 & 2
Hi-Mark Training Center
Ottawa, ONSkills
- Customer service
- Money handling
- Team Management
- Decision-making
- Problem-solving
- Task delegation
- Staff training and development
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Assistant Manager/Inventory Control Clerk
Reliance Comfort
03.2024 - 03.2025
Jr. Gas Fitter/Refurber/Warehouse Runner
Reliance Comfort
02.2023 - 03.2024
Store Manager
Burrito Gringo
02.2019 - 05.2022
Supervisor
Burrito Gringo
04.2017 - 01.2019
Line Cook
Burrito Gringo
01.2017 - 04.2017
Bachelor of Science - Computer Science
Carleton Universiy
Gas Technician 3 & 2
Hi-Mark Training Center
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