Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

mahmood Rezaie

Ottawa

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Metro Grocery Store. Skilled in cash handling and conflict resolution, I significantly contributed to team efforts in achieving sales targets. Demonstrates exceptional work ethic, reliability, and a commitment to maintaining a positive store environment.

Overview

2025
2025
years of professional experience

Work History

Cashier

Metro Grocery Store
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Food Service Worker

Subway Restaurants
05.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Diploma -

Adult High School
Ottawa, ON

Skills

  • Customer service
  • Work ethic and integrity
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Cash register operation
  • Written and verbal communication
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Refunds and exchanges
  • POS system operations
  • Staff training
  • Attention to details
  • Decision making aptitude
  • Hospitality and accommodation

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Food Service Worker

Subway Restaurants
05.2024 - 12.2024

Cashier

Metro Grocery Store

Diploma -

Adult High School

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mahmood Rezaie