Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
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Mahmood Alhadeethi

London,ON

Summary

Proven Sales Specialist with a track record of enhancing client satisfaction and expanding customer bases, notably at JELD-WEN. Expert in relationship building and sales software proficiency, I leverage competitor analysis and problem-solving skills to drive market competitiveness. Achieved significant sales growth through strategic upselling and cross-selling.

Experienced with windows and doors designs, quality fittings and choosing the right materials for the right project. Utilizes advanced tools and techniques to achieve high-quality results. Track record of maintaining safety standards and delivering prompt service.

Strong background in ensuring compliance and safety on construction sites. Successfully implemented safety protocols and conducted thorough inspections to mitigate risks. Demonstrated expertise in hazard identification and emergency response planning.

Solid foundation in computer engineering principles and practical experience in developing innovative solutions. Successfully contributed to projects involving system optimization and software development. Demonstrated proficiency in problem-solving and collaborative teamwork.

Sales and marketing team support personnel with adaptive solutions to departmental needs. Flexible administrator of Customer Relationship Management systems (CRMs) to facilitate favorable customer alliances. Results-minded analyzer of marketing and sales metrics with proven to leverage teams to exceed quarterly goals through positive reinforcement.

Detail-focused Technical Assistant lends expert helping hand to installing, running and managing complex hardware and software deployments. Brings more than 2 years of experience detecting, fielding and resolving support needs. Marries problematic installations to pull optimum performance. Extensive understanding of common IT performance degradation issues to serve as face of tech support department. Detail-oriented approach to assembling and customizing products according to specific organizational need.

Experienced with front-end and back-end development, creating responsive and efficient web applications. Utilizes variety of coding languages and frameworks to build user-centric solutions that meet business objectives. Strong understanding of collaborative workflows and version control systems to ensure seamless project completion.

Professional web development specialist with strong foundation in designing, coding, and debugging web applications. Highly skilled in HTML, CSS, JavaScript, and various frameworks. Effective team collaborator focused on delivering robust solutions that meet evolving business needs. Known for adaptability, reliability, and results-driven approach.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Specialist

JELD-WEN
03.2019 - 07.2024
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.

Junior Tax Accountant

MK Bookkeeping & Tax Service
04.2021 - 10.2021
  • Worked closely with senior management to develop and implement strategies related to tax compliance, reporting and planning.
  • Achieved timely tax filing by preparing and submitting accurate federal, state, and local tax returns for clients.
  • Prepared detailed workpapers supporting calculations used in the preparation of income tax provisions for annual audits.
  • Collaborated with colleagues to review financial statements and identify potential discrepancies or errors.

Sales Representative

Lowe's
01.2017 - 02.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Social Media Analyst

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01.2017 - 09.2018
  • Monitored industry trends, adjusting strategies accordingly to maintain a competitive edge in the market.
  • Contextualized data, analyzed and shared relevant information and discussed actionable recommendations with product team.
  • Tracked analytics of social media influence on campaigns for specific market and key campaigns across markets.
  • Developed and maintained automated monitoring tools consistent with trending topics about company, brands and competitors.

Education

Associate of Arts - General Business

Fanshawe College
London, ON
09-2021

Bachelor of Science - Computer Engineering

Al-Mansour University
07-2016

Skills

  • Relationship building
  • Client relations
  • Customer service and care
  • Upselling and cross selling
  • Sales expertise
  • Competitor analysis
  • Sales software proficiency
  • Systems and software expertise
  • Network development
  • Visual studio
  • Microsoft SQL server
  • Azure Virtual Network
  • Microsoft Azure
  • Problem-solving
  • Multilingual digital marketing
  • Marketing Strategies Knowledge

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Certification

  • Technical Support Fundamentals issued by Google
  • The Bits and Bytes of Computer Networking issued by Google
  • Cisco Certified Network Associate (CCNA)
  • Google IT Support Professional Certificate
  • Microsoft Office Specialist (MOS) Certification


Timeline

Junior Tax Accountant

MK Bookkeeping & Tax Service
04.2021 - 10.2021

Sales Specialist

JELD-WEN
03.2019 - 07.2024

Sales Representative

Lowe's
01.2017 - 02.2019

Social Media Analyst

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01.2017 - 09.2018

Associate of Arts - General Business

Fanshawe College

Bachelor of Science - Computer Engineering

Al-Mansour University
Mahmood Alhadeethi