Mahkai Burnett
Pacifica
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Chip Runner
Lucky Chances
Daly City, CA
10.2023 - Current
- Delivered timely supply of chips to gaming tables, ensuring uninterrupted service for players.
- Collaborated with dealers and floor staff to maintain efficient chip inventory levels.
- Assisted in training new chip runners on operational procedures and safety protocols.
- Monitored chip distribution and resolved discrepancies to enhance accuracy in transactions.
Crew Member And Closer
All Day Kitchens
Daly City, CA
01.2022 - 12.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of work area to uphold health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service efficiency.
Cashier
Safeway
Pacifica, CA
01.2020 - 12.2021
- Collaborated with team members to streamline checkout operations during peak hours.
- Trained new employees on cashier procedures and customer service standards.
- Implemented improvements in checkout processes, reducing wait times for customers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Thorton High School
Daly City, CA2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Timeline
Chip Runner
Lucky Chances
10.2023 - Current
Crew Member And Closer
All Day Kitchens
01.2022 - 12.2023
Cashier
Safeway
01.2020 - 12.2021
High School Diploma -
Thorton High School