Mahir Noor Ahmed
Scarborough
Summary
Detail-oriented and highly reliable professional with hands-on experience in security operations, incident management, and computer systems. Proven ability to maintain safety, manage high-pressure environments, and provide excellent support to teams. Strong technical knowledge combined with practical problem-solving skills, ready to contribute effectively in IT, security, or operational roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Millennium Protective Services
02.2023 - Current
- Event Security & Crowd Control: Ensured order and safety among large event crowds through vigilant surveillance and effective crowd management strategies.
- Incident Response & Risk Mitigation: Swiftly assessed and responded to security incidents, using sound judgment and established protocols to minimize risks and ensure attendee safety.
- Conflict Resolution & De-escalation: Successfully defused conflicts and resolved disputes diplomatically, maintaining a peaceful environment and enhancing overall attendee satisfaction.
- Security Operations & Equipment Handling: Proficient in searching guests, wanding, and operating metal detectors to prevent prohibited items from entering the venue.
- Access Control & ID Verification: Verified IDs for age-restricted areas (19+ alcohol access), checked event passes, and ensured only authorized personnel accessed restricted zones.
- Artist & VIP Escorting: Provided secure escort services for performers and VIPs from backstage to designated locations, ensuring their safety throughout transit.
- Venue Patrol & Threat Detection: Conducted regular patrols to monitor for security threats, intoxicated individuals, and potential escalations, assisting fellow security staff when needed.
- Discipline & Incident Prevention: Maintained a controlled environment to prevent disturbances, unauthorized breaches, and security violations, ensuring smooth event operations.
General Utility Worker
Aramark Canada Ltd. | Maxwell Meighen Center (Salvation Army)
09.2023 - 02.2024
- Food Safety & Compliance: Monitored and recorded food and equipment temperatures, ensuring compliance with food hygiene regulations and safety standards.
- Sanitation & Maintenance: Maintained a clean and safe work environment, performing dishwashing, deep cleaning, and properly storing food and equipment.
- Inventory & Stock Rotation: Assisted in receiving food deliveries, verifying quality standards, and ensuring proper stock rotation to maintain freshness.
- Kitchen & Service Support: Assisted chefs with food preparation and ensured service areas were adequately set up and maintained.
- Health & Safety Compliance: Followed company policies and procedures to uphold workplace safety and hygiene standards.
- Teamwork & Adaptability: Worked efficiently both independently and as part of a team in a fast-paced food service environment.
Education
Computer Systems Technician -
George Brown College
12.2024
Higher Secondary Certificate - undefined
Milestone College
02.2022
Skills
- Security & Risk Management: Crowd control, incident response, de-escalation, threat assessment, surveillance, access control, ID verification, and metal detection
- Communication & Conflict Resolution: Clear communication, diplomacy, customer service, handling high-pressure situations
- Safety & Compliance: Security protocols, emergency procedures, food safety, workplace health regulations
- Operations & Maintenance: Cleaning, sanitation, food/equipment monitoring, inventory management
- Teamwork & Adaptability: Independent & team-based work, quick decision-making, problem-solving in fast-paced environments
LANGUAGES
English: Fluent
Bengali: Fluent
Hindi: Conversational
Urdu: Conversational
Certification
- Security Guard License
- Smart Serve
- OHS Standard First Aid
- CPR-C and AED
- Harm Reduction Certificate
- Naloxone Certificate
- Accessibility for Ontarians with Disabilities Act Certificate
- Worker Health and Safety Awareness Certificate
- Ontario Customer Service Standard Certificate
- Customer Service Standard Certificate
- Food Handler Certification
- Toronto Shelter Standard Certificate
Timeline
General Utility Worker
Aramark Canada Ltd. | Maxwell Meighen Center (Salvation Army)
09.2023 - 02.2024
Security Guard
Millennium Protective Services
02.2023 - Current
Higher Secondary Certificate - undefined
Milestone College
Computer Systems Technician -
George Brown College
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