Summary
Overview
Work History
Education
Skills
Availability
Certification
References
Timeline
Generic

Mahika Kapoor

Burnaby,Canada

Summary

Dedicated individual looking for a Customer Service Representative position. Proven ability to establish rapport with clients and exceed sales targets. Reliable, driven, and possessing strong time management and prioritization skills. Permanent residence status in Canada.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Member

Hungry Zus
Delta, British Columbia
06.2024 - Current
  • Assisted customers with menu selections and special requests.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated kitchen equipment safely and efficiently during service hours.
  • Collaborated with team members to ensure timely order fulfillment.
  • Followed health and safety guidelines for food handling and storage.
  • Maintained positive working relationships with fellow staff and management.
  • Trained new employees.

Team Member

Burrito Boyz
Mississauga
08.2023 - 04.2024
  • Operated the cash register and handled money.
  • I took orders on calls and walk-ins.
  • Ensured the cleanliness of the dining area and food items before serving.
  • Followed all established restaurant practices and procedures.
  • Prepared and served fresh, hot food on time.
  • Developed and maintained positive working relationships.
  • Maintained cleanliness and organization of workstations and dining areas.

Team Member

The Hakka Hub
Mississauga
03.2023 - 08.2023
  • I worked in the kitchen 50% of the time, packing orders.
  • I took orders on the phone and walked in.
  • Clear and reset the tables.
  • Handled cash flow.
  • Maintained a clean work area.
  • Maintained constant communication with the team to deliver meals on time.
  • Assisted customers with menu selections and special requests.

Sales Associate

Urban Planet
Toronto, Mississauga
09.2022 - 02.2023
  • Monitoring and assisting cashiers.
  • Assisted customers with product selection and provided personalized recommendations.
  • Performed cashier duties.
  • Maintain knowledge of store inventory by entering, verifying, and backing up data (processing over 1,000 units every week).

Marketing Associate

All About Home
Amritsar
06.2020 - 03.2022
  • Managed day-to-day operations of a busy online shop and accompanying blog.
  • Promoted products on multiple channels including Facebook, and Instagram, and ad campaigns.
  • Handled selection, purchasing, and import of southeastern European collectibles and antiques.
  • Actively communicate with clients regarding any product queries.

Education

Child, and Youth Care -

Sheridan College
07-2023

High School Diploma -

Spring Dale Senior School
01.2021

Child And Youth Care -

Douglas College
Coquitlam, BC

French Language Course - Level A1 - A2

J&C Language School

Skills

  • Cash handling
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and in a fast-paced environment
  • Positive attitude
  • Organizing work stations

Availability

Full time

Certification

  • Serving it Right

References

References available upon request.

Timeline

Team Member

Hungry Zus
06.2024 - Current

Team Member

Burrito Boyz
08.2023 - 04.2024

Team Member

The Hakka Hub
03.2023 - 08.2023

Sales Associate

Urban Planet
09.2022 - 02.2023

Marketing Associate

All About Home
06.2020 - 03.2022

Child, and Youth Care -

Sheridan College

High School Diploma -

Spring Dale Senior School

Child And Youth Care -

Douglas College

French Language Course - Level A1 - A2

J&C Language School

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