Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahibullah Ayon

Toronto

Summary

Driven by a goal-oriented approach, I enhanced team productivity and customer satisfaction at Cotton Best INC. through strategic planning and effective problem-solving. Leveraging skills in data analytics and operations management, I achieved significant process improvements, demonstrating strong computer proficiency and interpersonal communication abilities.

Overview

10
10
years of professional experience

Work History

Supervisor

Cotton Best INC.
09.2020 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
  • Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Coordinating Manager

Aaa Event Service
03.2017 - 07.2018
  • Enhanced team productivity by providing guidance, mentorship, and constructive feedback to staff members.
  • Evaluated employee performance regularly to identify areas of improvement and provide targeted support for professional development opportunities.
  • Safeguarded compliance with industry regulations by staying current on updates and disseminating relevant information to team members accordingly.
  • Increased overall customer satisfaction with regular follow-ups, addressing concerns promptly, and providing tailored solutions.

Volunteer

BSEHR
07.2014 - 04.2017
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Bachelor of Science - EEE

North South University
Dhaka ,Bangladesh

HSC - Science

Dr. Mahbubur Rahman Mollah College
Dhaka, Bangladesh
05.2017

SSC - Science

Bangladesh Bank High School
Dhaka, Bangladesh
04.2015

Skills

  • Goal-Oriented
  • Computer Proficiency
  • Microsoft Excel
  • Paperwork Processing
  • Administrative Support
  • Strategic Planning
  • Inventory Control
  • Operations Management
  • Process Improvement& Management
  • Inventory Oversight
  • Data Analytics
  • Customer Service
  • Problem-solving abilities

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Professional Working
Spanish
Elementary

Timeline

Supervisor

Cotton Best INC.
09.2020 - Current

Coordinating Manager

Aaa Event Service
03.2017 - 07.2018

Volunteer

BSEHR
07.2014 - 04.2017

Bachelor of Science - EEE

North South University

HSC - Science

Dr. Mahbubur Rahman Mollah College

SSC - Science

Bangladesh Bank High School

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Mahibullah Ayon