Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mahi Patel

Sault Ste. Marie,ON

Summary

Proven track record in enhancing customer experiences and sales at SBI Bank, showcasing exceptional teamwork, collaboration, and cross-selling abilities. Expert in banking operations and cash handling, significantly reducing transaction discrepancies. Thrives in fast-paced environments, leveraging interactive communication skills to exceed financial targets.

Overview

2
2
years of professional experience

Work History

Crew Member

Tim Hortons
05.2023 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Front Desk Teller

SBI Bank
02.2022 - 03.2023
  • Developed rapport with clientele from diverse backgrounds, fostering an inclusive atmosphere that catered to various banking needs.
  • Contributed to achieving branch sales targets through cross-selling of bank products and services during customer interactions.
  • Reduced wait times through effective queue management, ensuring a smooth experience for clients.
  • Ensured accurate financial transactions with strong attention to detail when handling cash deposits, withdrawals, and check processing.
  • Conducted periodic audits of cash drawers to ensure accuracy and compliance with internal controls, reducing discrepancies significantly over time.

Education

Bachelor of Science -

Algoma University
Sault Ste. Marie, ON
04.2025

Skills

    Teamwork and Collaboration

    Time Management

    Cross-Selling Products

    Customer confidentiality

    Product Promotion

    Interactive communication skills

    Banking knowledge

    Cash handling expertise

    Financial Transactions

Languages

English
Gujarati
Hindi
French

Timeline

Crew Member

Tim Hortons
05.2023 - 08.2024

Front Desk Teller

SBI Bank
02.2022 - 03.2023

Bachelor of Science -

Algoma University

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Mahi Patel