Mahfujul Alam Echo
Vancouver,BC
Summary
Self-motivated, customer-centric professional with 8+ years of experience in consumer sales and marketing. Strong leadership and communication skills. Inspires enthusiasm and successfully leads teams towards shared goals. Committed and dedicated to delivering exceptional work under pressure. Thrives in a collaborative team environment, valuing the power of collective effort. Embraces self-improvement for personal and professional growth.
Overview
13
13
years of professional experience
Work History
Customer Service Associate
Granville & Broadway Trading
07.2023 - Current
- Establishing and maintaining key relationship with client
- Collaborate with cross-functional team to ensure quality customer service
- Ensure Inventory control and Order management system
- Online Ordering & E-Commerce
Assistant Manager-sales and distribution
Coca-Cola Bangladesh
04.2020 - 04.2022
- Providing On the job training to market developer (MD) and supervising
- Ensure Salesforce Automation parameter
- Ensure Asset presence and purity in the market
- Ensure proper utilization of product scheme
- Monitoring competition activity
Senior Territory Sales Executive
Philip Morris International
08.2015 - 10.2019
- Proper monitoring of distributor sales force
- Leading The sales team to Achieve the sales Target
- Ensuring proper Execution of Trade Marketing Activity, merchandising & Brand Awareness
Area Nutrition Officer
Nestle Bangladesh
07.2012 - 07.2015
- Conducting symposium to create brand awareness
- Consumer Compliant Resolution
- Create new avenue of opportunity in territory
Education
Masters of Business Administration -
University Canada West
Skills
- Customer Service
- Time management
- Decision Making
- MS Office
- Communication
- Self- Motivated
- Leadership
- Stock Management
- Situation Control
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
Timeline
Customer Service Associate
Granville & Broadway Trading
07.2023 - Current
Assistant Manager-sales and distribution
Coca-Cola Bangladesh
04.2020 - 04.2022
Senior Territory Sales Executive
Philip Morris International
08.2015 - 10.2019
Area Nutrition Officer
Nestle Bangladesh
07.2012 - 07.2015
Masters of Business Administration -
University Canada West
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