Mahfujur Rahman Loskar
Scarborough,ON
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Driven Busser with 2 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
3
3
years of professional experience
Work History
Busser
Harbour 60
06.2022 - 05.2024
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset and cleaned tables quickly to prepare for new customers.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Assisted wait staff with timely food delivery and guest requests.
Customer Service
Steer EV -Car Subscription
02.2021 - 04.2022
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Exercised composure under pressure and in escalated customer service scenarios.
- Resolved guest inquiries punctually and politely for professional customer service.
Education
BBA -
Leading University
Sylhet ,Bangladesh01.2019
High School Diploma -
Universal College
Sylhet ,Bangladesh04.2014
Skills
- Inventory Management
- Food Running
- Guest Relations
- Effective problem solving
- Team Work
- Table Bussing
- Time Management
- Customer Service and Engagement
- Managing Customer Complaints
Languages
English
Bengali
Hindi
Italian
Availability
Full Time
Timeline
Busser
Harbour 60
06.2022 - 05.2024
Customer Service
Steer EV -Car Subscription
02.2021 - 04.2022
BBA -
Leading University
High School Diploma -
Universal College
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