Angilik Ramhit
Kitchener,ON
Summary
Dedicated, dependable, and quick-learning team player with effective communication and organization skills. Forward-thinking team leader, skilled at operating departments efficiently. Goal oriented with 20+ years of maintaining customer satisfaction and contributing to company success.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Compliance Associate
Walmart
08.2022 - Current
- Conducted safety audits, inspections and evaluations to identify potential hazards and implement corrective actions in accordance with regulatory requirements.
- Completed field checks to verify licenses and permits for various business.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Monitored preventive maintenance program for company property.
- Investigated incidents and accidents to identify causes and potential preventive measures to reduce accidents with 100% safety goal.
- Work closely with management team to complete daily, weekly, and monthly assigned task in timely manner.
Accounting Associate
Walmart
06.2016 - 08.2022
- Balance cash, petty cash vouchers for all cashiers’ register and balance store’s daily cash
- Processed and investigated daily reports variances and corrected errors to resolve discrepancies.
- Problem solve shortages with 53% reduction in cash shortages.
- Oversaw documentation, organize and complete accounting reports, process all journal, adept attention to details.
- Input financial data and produced reports using smart and cloud
Customer Service Manager
Walmart
01.2012 - 07.2016
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Resolved customer complaints while prioritizing 100% customer satisfaction and loyalty.
- Collaborated with Head office to launch and manage promotional activities to motivate customers and employees to work towards Walmart Mastercard applications daily goal and campaigns to meet different donations targets.
- Researched and corrected customer concerns to promote company loyalty in store and more than 20 to 40 phone calls daily.
- Kept accurate records to document customer service actions and discussions.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Completed all projects by using effective decision making, critical thinking and time management skills.
Cashier/Customer Service Clerk
Walmart
10.2011 - 01.2012
- Helped 100+ customers complete purchases, join reward mastercard programs and contribute to donations.
- Welcomed customers and helped determine their needs.
- Processed customer refunds and exchanges according to established guidelines.
- Provided friendly service and assistance to clients promote 100% customer satisfaction and sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Administrative Assistant
All Realty Consultants
09.2009 - 09.2011
- Accepted, assigned to team, checked all completed work orders for accuracy, before submitting to customers before deadline.
- Great adaption of different volume of orders, ensuring 100% completion before due dates.
- Answered multi-line phone system, routing calls, delivering messages to staff and solving enquiries.
- Process incoming mails, filing, faxing, typing and record transactions on computer/manually to improve organization and management
Customer Service Representative/Accounts Clerk
New Building Society - Bank
01.2002 - 07.2008
- Effectively communicated with customers about account changes, new of savings account and mortgages upgrades
- Resolve queries and restore customer confidence through proactive approach and excellent rapport in order to keep existing customers and to generate company business through 100% satisfied customers.
- Deposit and withdrawals for cash and checks and disbursed monies after verifying signatures, endorsement and update customer account balances.
- Prepared cashbook, statements, journals, financial reports, maintain general ledgers and was most successful and accurate in preparing bank reconciliation statement.
- Proficient in record keeping practices used in maintenance of accounts receivable/payable/payroll.
- Organize billing vouchers and prepare checks for payment
- Reconcile and process wages & salaries from different organization
Education
Business Diploma - Distinction -
Conestoga College
Kitchener, ON09.2021
Skills
- Customer Service
- Employee Relations
- Work Prioritization
- Administration and Reporting
- Multitasking Abilities
- Customer relationship development
- Team Building
- Excellent time management skills
- Balance Verification and Reconciliation
- Cash Drawer Reconciliation
- Scheduling and Coordinating
- Resource Coordination and Allocation
Certification
Payroll Compliance Practitioner (PCP) Certification - Part One
Certification for JHSC Members Part One and Two -2022
Timeline
Compliance Associate
Walmart
08.2022 - Current
Accounting Associate
Walmart
06.2016 - 08.2022
Customer Service Manager
Walmart
01.2012 - 07.2016
Cashier/Customer Service Clerk
Walmart
10.2011 - 01.2012
Administrative Assistant
All Realty Consultants
09.2009 - 09.2011
Customer Service Representative/Accounts Clerk
New Building Society - Bank
01.2002 - 07.2008
Business Diploma - Distinction -
Conestoga College
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