Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mahesh Tirupati

Halifax,NS

Summary

Customer-focused Customer Associate known for high productivity and efficiency in task completion. Specialize in effective communication, problem-solving, and time management skills. Excel in environments requiring strong interpersonal abilities, active listening, and empathy to enhance customer satisfaction and loyalty.

Overview

6
6
years of professional experience

Work History

Customer Associate

state bank of india
INDIA, INDIA
07.2017 - 12.2023
  • Provided excellent customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Provided detailed information about products and services to customers.
  • Demonstrated use of products when necessary to ensure customer understanding of proper usage.
  • Participated in staff meetings discussing strategies for improving customer service experience.
  • Processed customer transactions and provided receipts.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.

Education

Master of Science - INTERNETWORKING ENGINEERING

Dalhousie University
Halifax, None
07-2025

Bachelor of Science - ELECTRONICS AND COMMUNICATION ENGINEERING

JNTU
ANANTAPUR INDIA
05-2014

Skills

  • Network troubleshooting
  • Cloud computing
  • Data analysis
  • Technical documentation
  • Customer service

Languages

English
Professional
Hindi
Professional
TELUGU
Professional

Timeline

Customer Associate

state bank of india
07.2017 - 12.2023

Master of Science - INTERNETWORKING ENGINEERING

Dalhousie University

Bachelor of Science - ELECTRONICS AND COMMUNICATION ENGINEERING

JNTU

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Mahesh Tirupati