To utilize my creativity, management skills, and experience whilst gaining new exposure and contributing towards the cause for which the organization stands for, spelling growth both for self and the organization.
Overview
11
11
years of professional experience
Work History
Night Auditor
Best Western Premier Hotel
Kamloops, BC
03.2022 - Current
Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
Kept accounts in balance and ran daily reports to verify totals.
Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Looked over pending check-ins and payment processes to complete closing procedures.
Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Assistant Restaurant & Pool Bar Manager
Marina Bay Sands Hotels & Casino
Singapore
04.2019 - 02.2022
Managed the most iconic Pool Bar (INFINITY POOL) in the world recognized with several awards for its beauty and location, which is 275 meters above the ground level
Catering and managing the outlet with 1200 pax and more at the peak hour on a daily basis.
Bar Captain/Infinity
Marina Bay Sands Hotels & Casino, Las Vegas Sands Corporation, LVSC
Singapore
02.2015 - 04.2019
Ensure all Pool Staff provide a warm welcome and fond farewell to each guest
Responsible for the daily operations of the Pool
Responsible for directing, assist and assigning duties to Pool staff
Interact with guest in a professional manner and resolve challenges to ensure guest satisfaction before departing the Pool area
Be thoroughly familiar with the menus, ingredients and methods of preparation for each dish served at the Pool as well as the Pool drink menu, wine list, and hours of operation for all food and beverage outlets
Knowledgeable about the resort and its amenities
Ensure pool deck, pool bar areas are clean and organized, and all equipment is functioning properly; report any problems to the Director of Engineering immediately
Supervise all food and drink orders to ensure they are prepared to standard recipes; set-up and delivered on time
Maintain inventories and control costs
Ensure staff maintains a friendly smile, positive attitude and a “can do” manner
Act in a professional manner in all situations equally with guests as well as peers
Created signature beverages to increase revenue and patron loyalty.
Bartender
Velassaru Resort
Maldives
04.2013 - 06.2014
Deputed to handlebar operations, in charge of requisitions, set ups, inventories and beverage delivery as per standards and guest expectations on a day to day basis
Responsibilities involved Station holding, bar closing activities
Controlling shortages and pilferage's
Cost controlling and stock depreciation for the beverages
Situation Handling
Customer Retaining & Customer Satisfaction
Creating innovative ideas to retain the guest
Introducing new packages to the bar to gain profit and more to enhance the guest experience
Well trained with MICROS.
Bartender
Sahara Star Hotel
Mumbai, India
07.2012 - 03.2013
Responsible for opening & closing the bar
Overall in-charge of stock requisition & inventory
Making classic & house cocktails
Holding section & taking order
Handling The Bar Operation to ensure work smooth
Handling Cash procedure
Up-selling of cellar wines & expensive scotch and single malts
Maintaining Daily Consumption Report and Bar Register
Responsible for month end inventory and maintain par stock.
F&B Attendant
Westin Hotel
Mumbai, India
11.2010 - 06.2012
Assist manager to supervise the day to day banquet operations in order to contribute to the enjoyment of our guest's lifestyle experience
Maintain operational presence during service, function and event time, high banquet and catering occupancy periods in order to ensure smooth running of operations
Assist manager in adhering to hygiene manual, health and safety regulations
Supervise and control stock ensuring par levels are maintained
Anticipate and maintain all material and supplies ensuring their availability.
Apprentice Steward
The Oberoi Hotel & Resort
Mumbai
05.2010 - 11.2010
Banquet operation.
Education
Diploma - Hotel
Kamat's institute
01.2010
Higher Secondary Certificate - Science Education
Prakash Degree College
01.2009
Secondary School Certificate -
Kamat'sTamboliST.thomas high school
01.2006
Skills
Customer Relations
Team Building
Product and Service Knowledge
Training and Development
Goal Setting
Scheduling and Coordinating
Staff Development
Managing Operations and Efficiency
Additional Information
Professional Qualifications/Achievements/:
Wine & Spirit Education Trust (WSET Level 2) 2014
Winner for the Best Cocktail Competition Award, Maldives 2014
2nd Runner Up in SIMIDI Cocktail Competition, Maldives 2018
Awarded with “Silver” Service Quality Awards By Singapore Hotel Association 2019
Nominated for Best of Best Awards in Marina Bay Sands Hotel 2019
Food & Beverage Hygiene Audit Officer, 2019
languages
English, Hindi
Timeline
Night Auditor
Best Western Premier Hotel
03.2022 - Current
Assistant Restaurant & Pool Bar Manager
Marina Bay Sands Hotels & Casino
04.2019 - 02.2022
Bar Captain/Infinity
Marina Bay Sands Hotels & Casino, Las Vegas Sands Corporation, LVSC
Front Desk Manager/ Front desk Supervisor/ Night Auditor at Congress Hotel South BeachFront Desk Manager/ Front desk Supervisor/ Night Auditor at Congress Hotel South Beach