Mahesh Natarajan
Kitchener,ON
Summary
Senior Product Manager with 12+ years of experience in SaaS, marketplace logistics, and IoT solutions. Expertise in product strategy, cross-functional leadership, and data-driven execution. Successfully defined roadmaps and delivered scalable products addressing multi-sided marketplace needs. Strong background in synthesizing customer insights and aligning teams to achieve measurable outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Product Manager Consultant
ScotiaBank
Toronto, Ontario
09.2020 - Current
- Executed digital product roadmap prioritizing customer onboarding and engagement, boosting user engagement by 25%.
- Led cross-functional Agile teams to deliver impactful solutions across five major cybersecurity and SaaS projects.
- Established KPIs and dashboards for performance tracking, facilitating data-driven decisions.
- Collaborated with senior leadership to communicate progress, refine strategy, and ensure regulatory compliance.
- Developed comprehensive technical specifications documents detailing functional requirements of proposed products or features.
Product Manager
Adaware(Lavasoft)
Montreal, Quebec
03.2018 - 08.2020
- Spearheaded product development for cybersecurity software solutions, launching three innovative SaaS products.
- Developed a user-engagement platform, achieving a 40% increase in customer retention.
- Managed full product lifecycle, leveraging user-centric design and hardware-software integration for 20% adoption boost.
- Conducted A/B testing and analyzed customer feedback to prioritize features for continuous enhancement.
- Collaborated with engineering teams to refine user experience and validate product specifications.
- Supported go-to-market strategies and conducted training initiatives for seamless product adoption.
Product Manager
Beneficial Insurance Solutions
Montreal, Quebec
05.2016 - 02.2018
- Delivered B2B SaaS solutions that enhanced reporting capabilities and boosted customer satisfaction by 25%.
- Implemented Agile methodologies, achieving a 20% reduction in time-to-market without compromising quality.
- Conducted qualitative and quantitative research to guide product strategy and feature development.
- Identified product gaps, generating innovative ideas to expand market share and enhance customer experience.
- Monitored KPIs to iterate on features, resulting in a 30% improvement in service performance.
Product Manager
DispatchTrack
SanJose, CA - USA
04.2012 - 04.2016
- Led development of B2B SaaS logistics solutions for last-mile delivery, integrating GPS, IoT, and inventory management to enhance operational efficiency by 35%.
- Spearheaded transition to scalable cloud-based authentication system, streamlining client onboarding processes.
- Managed Agile product backlog and sprint planning, achieving over 95% on-time release rate.
- Analyzed data from customer feedback, usage metrics, and A/B testing to inform product decisions.
Education
Master of Science - Engineering
Concordia University
Montreal06-2018
Skills
- Product strategy and road mapping
- Marketplace logistics
- Agile and Scrum leadership
- Data-driven decision making
- A/B testing and SQL
- Stakeholder alignment
- Go-to-market execution
- IoT and hardware-software integration
- KPI and performance metrics
- User research and customer insights
- Systems thinking
- Marketing program analysis
- SaaS development
- Competitive market analysis
Certification
PMP(Project Management Professional)
Timeline
Senior Product Manager Consultant
ScotiaBank
09.2020 - Current
Product Manager
Adaware(Lavasoft)
03.2018 - 08.2020
Product Manager
Beneficial Insurance Solutions
05.2016 - 02.2018
Product Manager
DispatchTrack
04.2012 - 04.2016
Master of Science - Engineering
Concordia University