Mahesh Maadineni
Toronto,ON
Summary
Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Successful provider of financial services with 11+ years of comprehensive experience.
Overview
11
11
years of professional experience
3
3
Certification
Work History
Business Analyst
Scotia Bank
11.2021 - 06.2023
- Communicated with key stakeholders to determine project requirements and objectives.
- Analyzed operational data, surfacing insights and findings to support business and technical decisions.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Managing the team of offshore and on shore
- Create and maintain Solution Design documents
- Plan a Release and create Release, Feature and Change tickets
- Provide documentation on OR to Change Management group
- Used JIRA to maintain backlogs and triaging the issues
- Provide estimations and execute the Project implementations
- Data migrations after legacy systems are Re designed in PEGA
Business Analyst
Tata consultancy Services
06.2017 - 10.2021
- As part of the comercia bank COE team, Oversee the platform having 14 Pega applications
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Recommended improvements to existing or proposed systems to enhance solution functionality.
- Find solutions to customer pain points
- Explore different areas where Client processes can be optimized
- Provide estimations and execute the Project implementations
- Created Unit testing and Regression testing suites to have automatic scenario testing and also to improve rule testing coverage
- Creating documents like SID, TAD and DAD documents for different applications as part of the Design and architectural documentations
Agent Desktop Application Sr. System Architect
Tata Consultancy Services
Hyderabad, INDIA
07.2015 - 06.2017
- Worked on building Interaction Driver and Creating New Service Request for Inbound Call
- Worked on MQ Listeners to listen the MQ Messages and Create a OCL case in ADT system
- Implemented Error handling for MQ listeners to put the Message back into the BackoutQueue
System Architect
Accenture Services Pvt Ltd
Hyderabad, INDIA
12.2014 - 06.2015
- Implemented Search functionality for Client, Patient and physician
- Worked on the Data capture process flow and sub flows
- Creating locking functionality to lock the related cases virtually
- Worked on the validation rules and Activities, Data transform rules and Data pages
- Monitoring the Agents daily and debug the issue if some agents failed to process
Java Developer
IGate Global Solutions, MetLife
Hyderabad, INDIA
06.2012 - 12.2014
- Analyzed code and debugged errors to improve system performance.
- Implemented Scrum-based Agile software development for analyzing, designing and developing applications.
- Optimized software applications to reduce processing, storage and network usage needs.
- Designed and implemented low-latency, high-volume Java applications for mission-critical systems.
Education
BTECH - Computer Science and Engineering
JNTU University
Skills
- Operations Management
- Strategic Planning
- Technical Writing
- Process Optimization
- Agile Methodologies
- Customer Relationship Management
- Health care ,Insurance and Banking domains
- Microsoft Visio
- Databases
- Windows, Windows 98/XP/2000
Certification
PEGA Certified System Architect (PRPC) V7.X
PEGA Certified Senior System Architect (PRPC) V7.X
PEGA Certified Customer Service Architect (CPM) V7.X
Timeline
Business Analyst
Scotia Bank
11.2021 - 06.2023
Business Analyst
Tata consultancy Services
06.2017 - 10.2021
Agent Desktop Application Sr. System Architect
Tata Consultancy Services
07.2015 - 06.2017
System Architect
Accenture Services Pvt Ltd
12.2014 - 06.2015
Java Developer
IGate Global Solutions, MetLife
06.2012 - 12.2014
BTECH - Computer Science and Engineering
JNTU University
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