Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mahek Patel

Scarborough, ON,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Supervisor

SUBWAY®Restaurants
07.2023 - Current
  • Improved store efficiency by implementing effective inventory management and product merchandising techniques.
  • Enhanced customer experience through attentive service and prompt resolution of issues.
  • Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
  • Boosted sales performance with targeted marketing strategies and in-store promotions.

Support Supervisor

Lavelle
06.2021 - 04.2023


  • Streamlined support processes for increased efficiency and improved response times.
  • Managed a team of support professionals, fostering an environment of collaboration and growth.
  • Mentored junior team members, providing guidance on best practices and professional development opportunities.
  • Implemented a knowledge management system to centralize information resources for easy access by the support team.

Sales Executive

Asian Systems
06.2020 - 02.2021
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
  • Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.

Education

PGDM - Strategic Global Business Management

Conestoga College Institute of Technology And Advanced Learning
Waterloo
11.2023

BBA - Marketing

GLS University
Ahmedabad, Gujarat, India
04.2021

Skills

  • Recruiting and Hiring
  • Policies and Procedures
  • Documentation and Reporting
  • Shift Scheduling
  • Resource Allocation
  • Sales Strategies
  • Team Building and Leadership
  • Staff Supervision
  • Pricing Strategies
  • Customer Service
  • Multitasking and Organization
  • Promotional Events
  • Employee Development
  • Sales Promotions
  • Work Planning and Prioritization
  • Operations Management
  • Report Generation
  • Team Development
  • Friendly and Positive
  • Special Events
  • Organizational Skills
  • Multitasking

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working

Certification

Communicating With Confidence

Strategic Thinking

CWC

CDP Data Analyst Certificate

Timeline

Store Supervisor

SUBWAY®Restaurants
07.2023 - Current

Support Supervisor

Lavelle
06.2021 - 04.2023

Sales Executive

Asian Systems
06.2020 - 02.2021

PGDM - Strategic Global Business Management

Conestoga College Institute of Technology And Advanced Learning

BBA - Marketing

GLS University
Mahek Patel