Mahejbin Shaikh
North York
Summary
Accomplished Security Team Lead at Securitas Canada, adept in team management and physical security. Enhanced safety through innovative training, achieving significant improvements in emergency response times. Skilled in effective communication and CCTV monitoring, I fostered cross-functional collaboration and policy enforcement, ensuring comprehensive facility security.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Team Lead
Securitas Canada
01.2025 - Current
- Evaluated performance metrics of team members regularly, providing constructive feedback for continuous improvement in their roles as security professionals.
- Facilitated routine safety drills, ensuring preparedness for potential emergencies.
- Managed incident response teams during emergencies, ensuring timely resolution and minimal impact on operations or personnel safety.
- Oversaw access control systems, effectively preventing unauthorized entry into secure areas.
- Implemented advanced surveillance technologies, enhancing overall situational awareness within the facility.
- Monitored alarm systems and CCTV footage to enable prompt attention and response, recorded incident reports with detailed accounts of occurrences.
Industrial Security Guard
Securitas Canada
12.2023 - 12.2024
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Sandwich Artist
Wendy's
06.2023 - 11.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Communicated with team members to maintain a smooth workflow during busy hours.
Customer Service Representative
Osmow's Shawarma
03.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- .Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Student Volunteer
T.J Patel College
06.2018 - 07.2021
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
Education
Post Graduation Diploma - Global Business Management
Loyalist College of Applied Arts And Technology
Toronto, ON08-2024
Bachelor's in Commerce - Accounting And Finance
Sardar Patel University
Nadiad, Gujrat, India07-2021
Skills
- Effective Communication
- Customer Service
- Team management
- Physical security
- Access control
- Policy enforcement
- CCTV monitoring
- Relationship building and management
- Incident investigation
- Safety and security procedures
- Compliance management
- Law enforcement collaboration
- Dispatch
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
French
Elementary
Certification
- Emergency Medical Responder
- First Aid & CPR level C
Timeline
Security Team Lead
Securitas Canada
01.2025 - Current
Industrial Security Guard
Securitas Canada
12.2023 - 12.2024
Sandwich Artist
Wendy's
06.2023 - 11.2023
Customer Service Representative
Osmow's Shawarma
03.2023 - 07.2023
Student Volunteer
T.J Patel College
06.2018 - 07.2021
Post Graduation Diploma - Global Business Management
Loyalist College of Applied Arts And Technology
Bachelor's in Commerce - Accounting And Finance
Sardar Patel University
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