Maheen Haque
Stevenson Ranch
Summary
Service manager with a strong focus on delivering exceptional results and customer satisfaction. Proven ability to manage operations efficiently while demonstrating excellent social skills. Expertise in creative and argumentative writing, coupled with a commitment to reliability. Skilled in task prioritization to ensure timely and quality project completion.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Manager
Coldstone Creamery
Northridge
06.2023 - 10.2024
- Supervised daily operations and managed staff schedules.
- Helped employees accomplish tasks during peak periods.
- Developed and maintained positive working relationships among employees, customers, and vendors. Maintenance?
- Implemented quality control measures to uphold franchise standards.
- Executed creative cake decoration techniques, contributing to an inviting and memorable dessert experience.
- Handled customer complaints effectively, maintaining a positive work environment.
Education
Some College (No Degree) - Business Administration And Management
College of The Canyons
Valencia, CASkills
- Time management
- Relationship building
- Quality assurance
- Flexible schedule
- Customer service focus
- Problem-solving abilities
- Performance improvement
Affiliations
- Aspiring author currently working on a novel with a writing coach
- Editor for classmates' and others' essays and papers
Accomplishments
- Graduated Summa Cum Laude
- Played for my high school lacrosse team for three years (Captain in third)
- AP Scholar (two years in a row)
Languages
English
Native/ Bilingual
Urdu
Professional
Certification
- Food Handlers Certificate (June 2023-expired)
- California Driver's License (Class C)
References
References available upon request.
Timeline
Shift Manager
Coldstone Creamery
06.2023 - 10.2024
Some College (No Degree) - Business Administration And Management
College of The Canyons