Mahdi Zaker
Summary
Dedicated, passionate, and experienced professional with a proven track record in managing a photocopy shop. Seeking a position to leverage expertise in print services, business ownership, and language proficiency for the delivery of exceptional customer service.
Overview
15
15
years of professional experience
Work History
Co-owner of a Photocopy Shop
Self-employed
03.2019 - 02.2023
- Oversaw day-to-day operations
- Addressed inquiries, resolved issues, and ensured a positive experience for customers
- Developed and maintained strong relationships with customers and local businesses to foster loyalty and repeat business
- Managed budgeting, expense control, and revenue tracking for optimal financial performance
- Implemented online ordering and payment systems to streamline customer transactions
Online IELTS Tutor
Self-employed
09.2018 - Current
- Utilized technology tools and resources to enhance IELTS instruction
- Fostered a positive and encouraging learning environment
- Tailored lessons to meet the specific requirements of students targeting various IELTS band scores.
IELTS Teacher
Afarinesh Institute
04.2012 - 09.2018
- Developed personalized learning plans for students, identifying specific strengths and weaknesses
- Offered additional support and guidance to students facing challenges, encouraging a positive and motivating learning environment
- Stayed updated on IELTS testing format changes, ensuring teaching materials reflected the latest trends.
English Teacher
Iran Australia Institute
07.2008 - 03.2012
- Implemented effective classroom management strategies to create a positive and inclusive learning environment
- Integrated culturally relevant content into lessons to make language learning more relatable and engaging
- Engaged in ongoing professional development to stay informed about the latest trends in language education
Education
Bachelor of Science - Mechanical Engineering
University of South Tehran Branch of IAU
Tehran, Iran04.2009
Skills
- Fluent in English and Farsi
- Proficient in operating photocopy machines and printers
- Approachable, with a great capability to connect with customers
- A team player, coachable and adaptable
- Passionate, curious and ambitious at work
- Proficient in finding solutions for customers
- Accountable, responsible, and able to act with urgency
- Capacity to multitask, prioritize and manage various projects
- Enthusiastic about learning new things
- Excellent computer skills (Microsoft Outlook, Word, Excel)
- Willing to learn new software
Timeline
Co-owner of a Photocopy Shop
Self-employed
03.2019 - 02.2023
Online IELTS Tutor
Self-employed
09.2018 - Current
IELTS Teacher
Afarinesh Institute
04.2012 - 09.2018
English Teacher
Iran Australia Institute
07.2008 - 03.2012
Bachelor of Science - Mechanical Engineering
University of South Tehran Branch of IAU
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