Mahdi Novruzlu
North York,ON
Summary
Energetic personality offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Successfully coordinates service programs to meet critical social needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Babysitter
Neighbor, family friends
06.2019 - 09.2019
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands and share by leading by example.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Assisted children with homework assignments and special projects across different subjects.
Volunteer
Election Campaign of Conservative Party for Stan Cho, Willowdale
11.2021 - Current
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Met with other volunteers and program leaders to discuss new service opportunities.
Intern
Azerbaijan Canadian Youth Network
04.2022 - 05.2022
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Achieved management recognition by designing and implementing special project during internship.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
- Developed social media strategy templates for Twitter, Instagram and Facebook.
Volunteer
Supporting Election Liberal team (Rob Oliphant)
06.2021 - 08.2021
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Supported program leaders with administrative support duties.
- Developed monthly schedules and assignments for volunteer staff.
Front Desk Receptionist
Cardio Matters
06.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Called patients and informed them about their next appointment and explain the appointment.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Transmitting Cardiac devices, data entry.
Education
No Degree - General Education
William Lyon Mackenzie Collegiate Institute
Toronto, ONSkills
- Computer Skills
- Verbal and Written Communication
- Volunteer Recruitment
- Community Service
- Answering Phones
- MS Office
- Teamwork and Collaboration
- Fundraising Events
- Data Entry
Timeline
Front Desk Receptionist
Cardio Matters
06.2022 - 08.2022
Intern
Azerbaijan Canadian Youth Network
04.2022 - 05.2022
Volunteer
Election Campaign of Conservative Party for Stan Cho, Willowdale
11.2021 - Current
Volunteer
Supporting Election Liberal team (Rob Oliphant)
06.2021 - 08.2021
Babysitter
Neighbor, family friends
06.2019 - 09.2019
No Degree - General Education
William Lyon Mackenzie Collegiate Institute