Summary
Overview
Work History
Education
Skills
Community Involvement
Certification
References
Timeline
SoftwareEngineer
Mahdi Dialden

Mahdi Dialden

Richmond,BC

Summary

Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

DATA SPECIALIST

CANADIAN AID & RELIEF FOUNDATION
02.2022 - 02.2024
  • Segmented Donor Profiles: By analyzing donor demographics and giving history, created personalized donor segments. This approach resulted in a 15% increase in average donation amounts from targeted segments.
  • Conducted Data Analysis: Informed donor outreach and marketing strategies, leading to improved organizational efficiency.
  • Led Non-Profit Status Application: Demonstrated understanding of policy and compliance requirements.

DONOR DATA ANALYST

DEVELOPMENT & RELIEF FOUNDATION
04.2021 - 03.2023
  • Optimized Communication Timing: Through data analysis, determined most effective time to reach out to donors. As a result, organization achieved a 25% higher response rate for email and phone outreach.
  • Established Culture of Continuous Improvement: By fostering open communication channels and encouraging feedback on data analysis methodologies.
  • Enhanced Donor Outreach and Marketing Efforts: Showcased a 12% increase in donor retention during tenure.

FOUNDER & OPERATOR

THE BIRRIA TACO STAND
07.2022 - Current
  • Event Performance Metrics: Collected data on foot traffic, sales volume, and customer feedback at food festivals. Made data-informed decisions on future event participation, leading to higher ROI.
  • Operational Efficiency: Implemented process improvements to streamline taco preparation and service using employee performance metrics (e.g., order fulfillment time, customer satisfaction). Achieved a 40% reduction in wait times and improved overall customer experience.
  • Sales Analysis and Forecasting: Analyzed sales data from food festivals and events to identify peak hours and popular menu items. Created predictive models to forecast demand for specific tacos based on historical patterns. Increased revenue by 20% during peak hours by strategically adjusting menu offerings.

Education

Bachelor of Arts - Political Science

University of British Columbia
Vancouver, BC
09.2021 - 12.2024

Skills

Analytical Thinking

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Community Involvement

PRESIDENT | MUSLIM YOUTH IN MOTION (JAN. 2015 - PRESENT)

  • Elected member in an organization, which provides weekly programs, services, and outreach events to youth.
  • Assigned role of project manager, which entails brainstorming and designating tasks to volunteers, and overseeing programs.

PROGRAMMING DIRECTOR | SPACE CONFERENCE (JAN. 2022 – PRESENT)

  • Liaised with speakers, organizations, and attendees to create an annual conference that has taken place in UCLA & UBC.
  • Organized scheduling, ticketing, networking sessions, panels, and a marketing team to market the conference.

EXECUTIVE DIRECTOR | IMAM ALI CONFERENCE (JAN. 2020 - PRESENT)

  • Managed a virtual conference in 2021 with over thirty speakers and professionals around the world, while coordinating sponsors, livestreaming, and panels.

Certification

Google Professional Certificate in Data Analytics - In Progress

References

Available Upon Request

Timeline

Google Professional Certificate in Data Analytics - In Progress

04-2024

FOUNDER & OPERATOR

THE BIRRIA TACO STAND
07.2022 - Current

DATA SPECIALIST

CANADIAN AID & RELIEF FOUNDATION
02.2022 - 02.2024

Bachelor of Arts - Political Science

University of British Columbia
09.2021 - 12.2024

DONOR DATA ANALYST

DEVELOPMENT & RELIEF FOUNDATION
04.2021 - 03.2023

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Mahdi Dialden