Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mahdi Akbari Shandiz

Fort St. John,BC

Summary

Adept at enhancing kitchen operations and customer satisfaction, I leveraged my expertise in kitchen management and team collaboration at Denny's to significantly improve service efficiency and food quality. My background also includes successful sales and team leadership roles, driving revenue growth and fostering client relationships through exceptional service.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Chef

Denny"s
04.2023 - Current
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.
  • Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.

Sales Associate

Zara
03.2021 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Manager

Clothing Store
05.2016 - 10.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.

Education

High School Diploma -

Mehr 4 High School
Mashhad,IR
09-2011

Skills

  • Team collaboration
  • Kitchen equipment operation and maintenance
  • Sales team training
  • Staff management
  • Sales presentations
  • Sales process
  • Problem-solving
  • Product sales
  • Customer needs assessment
  • Retail store operations

Languages

English
Professional Working

Certification

Coffee Shop Management ,Zhino institute, Tehran,Jun 2018

• Barista Skills, OxfordCert Universal Academy, Tehran,Jul 2017

• Bartender Skills, OxfordCert Universal Academy, Tehran,Oct 2017

• International Salad, Audiso institute, Tehran, Nov 2016

• International Sauce, Audiso institute, Tehran, Nov 2016

Timeline

Chef

Denny"s
04.2023 - Current

Sales Associate

Zara
03.2021 - 02.2023

Sales Manager

Clothing Store
05.2016 - 10.2020

High School Diploma -

Mehr 4 High School

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Mahdi Akbari Shandiz