MAHBOOB HASAN

• Providing tailored software solutions to local businesses across Canada, enabling them to automate operations and leverage Artificial Intelligence, resulting in substantial time savings and significant reductions in monthly expenses.
• Streamlining business processes for improved efficiency, reducing overall costs, and boosting profitability.
• Delivering comprehensive sales training to the in-house team, markedly improving their ability to close deals and attract new clients.

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• Established foundational processes for the operations of a photography and videography business.
• Recruited, interviewed and hired new photographers and videographers and developed training materials.
• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.

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• Manage Amazon KDP Community Facebook Group which consists of approximately 30,000 highly engaged authors, editors and publishers from all around the world.
• Establish calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
• Enhanced team productivity by implementing efficient workflow processes and prioritizing tasks.
• Developed successful business strategies for revenue growth, increasing market share and brand recognition.
• www.facebook.com/groups/amazonkdpc

• Platform specifically focused on digital media content creation and management.
• Serving client needs across Canada and USA.

• Worked with doctors, editors and internal creative teams to create multiple Medical Books for patients with body pain and published on Amazon in 11 Countries including Canada, USA and UK.
• Worked within multilevel approval structures to maintain quality standards.

• Administered their Facebook Group which consisted of approximately 65,000 highly engaged people.
• Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
• Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.

• Developed key marketing initiatives to drive and maintain substantial business growth across multiple industries that include restaurants, ethnic grocery stores and other businesses.
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
• Identified new revenue generation opportunities to maximize bottom-line profitability.

• Managed filing system, entered data and completed other clerical tasks.
• Successfully organized cultural, educational, and recreational events throughout the year.

• Networked with other businesses and customers to increase sales opportunities and contacts.
• Provided front-end website development using WordPress.
• Developed marketing materials and campaigns to boost brand awareness and customer engagement.

• Established foundational processes for the operations of a residential cleaning business.
• Developed marketing materials and campaigns to boost brand awareness and customer engagement.
• Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.

• Controlled accounting operations and oversaw transactions related to financial reporting.
• Brainstormed and implemented creative event concepts and themes.
• Managed administrative logistics of events planning, event booking, and event promotions.

• Formulated and enforced club rules, regulations and policies. Organized and led monthly meetings.
• Recruited new club members by spearheading membership drives, conducting meet-and-greets, and hosting special events.
• Organized the first International Mother Language Day event at University of Saskatchewan with cultural performances from 18 countries.