Mahayleeona Martinez
Stockton
Summary
Demonstrated strong customer engagement skills by promptly identifying and addressing customer needs. Utilized effective communication techniques to facilitate smooth interactions between guests and kitchen personnel, enhancing service quality. Contributed innovative ideas aimed at improving team performance and operational outcomes within the restaurant environment. Operated various tools and machinery safely, adhering to established safety protocols.
Overview
3
3
years of professional experience
Work History
Server
Chili's Bar and Grill
Stockton
10.2023 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained records of transactions made during shift as required by law or company policy.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Job Shadowing Event
Lawrence Livermore National Laboratory, LLNL
San Joaquin
05.2022 - 05.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated a variety of machinery and tools safely and efficiently.
- Identified needs of customers promptly and efficiently under supervision.
Education
High School Diploma -
George & Evelyn Stein High School
Tracy, CA05-2023
Some College (No Degree) - Business
San Joaquin Delta College
Stockton, CASkills
- Customer engagement
- Effective communication
- Adaptable mindset
- Conflict resolution
Personal Referees
John Moss (Teacher/Advisor)
(209) 830-3395
Nick Cisneros (General Manager)
(209) 808-4115
Timeline
Server
Chili's Bar and Grill
10.2023 - Current
Job Shadowing Event
Lawrence Livermore National Laboratory, LLNL
05.2022 - 05.2022
High School Diploma -
George & Evelyn Stein High School
Some College (No Degree) - Business
San Joaquin Delta College