Mahavir Singh
Winnipeg,MB
Summary
Dedicated truck driver with a clean CVR and a Class 1 CDL, known for enhancing customer satisfaction at Akal Freight System Inc. Proven ability to navigate inclement weather while maintaining on-time deliveries. Strong work ethic and effective communication skills ensure seamless operations and foster positive client relationships. Professional driver prepared for safe, efficient transportation. Proven ability to navigate long routes and meet delivery schedules. Strong focus on teamwork, adaptability, and achieving results. Skilled in vehicle maintenance, route planning, and adhering to safety regulations. Dependable and responsive to changing demands.
Overview
5
5
years of professional experience
Work History
Truck Driver
Akal Freight System Inc
03.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Truck Driver
XChange Transport
08.2023 - 02.2024
- Operated with safety and skill to avoid accidents and delays.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Truck Driver
Leggo Transport Inc
01.2023 - 07.2023
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Truck Driver Delivery Helper
SYSCO Food Services
06.2022 - 01.2023
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Applied strong problem-solving skills during unexpected delivery challenges, finding solutions that minimally impacted timelines or customer satisfaction levels.
- Displayed strong work ethic by consistently arriving on time for shifts and exhibiting a positive attitude throughout all job-related tasks.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Opertaional Specialist
Skip The Dishes
11.2020 - 06.2022
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Security Guard
OEIS
03.2020 - 08.2020
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
High School Diploma -
Conestoga College
Brantford, ON04-2020
Skills
- Safe driving
- Strong work ethic
- Commercial driving
- Long-haul driving
- Decision-making
- Customer-oriented
- Flexible schedule availability
- Customer service
- Verbal and written communication
- Work ethic
- Punctuality
- Incident reporting
- English fluency
- Crime prevention
- Active listening
- Critical thinking
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Interests
Music
Travelling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Software
Microsoft Word
Microsoft Power Point
FL Studio
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Paid time offWork from home optionCompany CultureWork-life balanceHealthcare benefitsFlexible work hoursPersonal development programs4-day work weekPaid sick leaveAccomplishments
- Trained 4 Truck drivers in my company.
Timeline
Truck Driver
Akal Freight System Inc
03.2024 - Current
Truck Driver
XChange Transport
08.2023 - 02.2024
Truck Driver
Leggo Transport Inc
01.2023 - 07.2023
Truck Driver Delivery Helper
SYSCO Food Services
06.2022 - 01.2023
Opertaional Specialist
Skip The Dishes
11.2020 - 06.2022
Security Guard
OEIS
03.2020 - 08.2020
High School Diploma -
Conestoga College
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