Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MAHASIN HADIJA

Edmonton,AB

Summary

As a talent consultant and account manager in the field of engineering and technology, I bring a wealth of experience and expertise in identifying, attracting, and retaining top talent. With a keen eye for identifying potential, I have a track record of successfully placing candidates in roles that align with their skills and goals. My knowledge of the engineering and technology industries allow me to understand the technical requirements of positions and match them with the right candidate. Additionally, I have experience building strong relationships with clients and candidates alike, ensuring a smooth recruitment process from start to finish. My dedication to excellence and passion for helping individuals and organizations achieve their goals make me a valuable asset to any engineering or technology team.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Talent Acquisition Specialist

Paladin Technologies
06.2023 - Current
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Sourced and screened candidates for both technical and non-technical roles and worked with hiring managers to coordinate interviews and offers.
  • Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires' satisfaction levels.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
  • Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
  • Increased quality of hire, collaborating closely with hiring managers to understand departmental needs and culture fit.

Account Manager/Talent Consultant

Adecco
07.2021 - 06.2023
  • Implemented onboarding and orientation programs for new employees.
  • Increased account candidate head count by 10% w
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Completed a minimum of 15-20 interviews weekly, 10 candidate submissions and 1-2 new employee onboarding
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Developed and implemented strategies to increase client retention.
  • Facilitated client satisfaction and renewed customer relations to drive growth.

Staffing Consultant

Randstad
01.2021 - 08.2021
  • Achieved staffing objectives by recruiting and evaluating job candidates; advising managers
  • Develop job descriptions for recruitment and selection: post ads, talent source, screen, hire, onboard: Drug & Alcohol testing
  • Full cycle recruiting and selection: talent sourcing to attracting, developing job descriptions, post ads, interview, onboarding new hires: D&A testing, security checks
  • Perform sales calls to prospect clients and current clients to create new orders and maintain customer relations
  • Maintain an active and up to date list of qualified and vetted candidates to reach out to at all times
  • Achieve all set out targets for Gross Profit within my unit.

General Manager

Pampa Brazilian Steakhouse
11.2018 - 01.2021
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards to decrease overall product waste by 15% in 3 months
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts
  • Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling and disciplining management staff
  • Mitigated regulatory risks by overseeing all compliance visits, adhering to protocol to ensure we maintained a rating of 95% and higher for inspections
  • Consistently complied with company policies and government regulations
  • Motivated and led team members to work together to achieve targets

Assistant Manager

Nandos
03.2016 - 12.2018
  • Developed and maintained a staff of 30+ that provided hospitable, professional service while adhering to policies and business initiatives
  • Managed budgets & P+L reports weekly to create action plans to hit targets
  • Built sales forecasts and schedules to reflected desired productivity targets
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
  • Optimized profits by controlling food, beverage and labor costs on a daily basis
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
  • Conducted all performance reviews & managed development plans for all staff
  • Lead & inspired team to deliver the best guest experience to all guest
  • Achieving the best results by setting S.M.A.R.T action plans for all KPI

Concession Lead / Manager

Dominion Sports Services
04.2015 - 03.2016
  • Correctly calculated inventory and ordered appropriate supplies
  • Led and directed team members on effective methods, operations and procedures
  • Prepared for and executed new menu implementations
  • Managed labor costs while maintaining excellent service and profit levels
  • Completed First and Mid-month PNL projections, and managed to achieve top and bottom line
  • Managed Training program & team ensuring that the team completed all responsibility 100% to achieve confident and competent employees
  • Managed a staff of 20-30 people
  • Ensured quality customer service was provided at all times

Owner/Operator

BMW JANITORIAL SERVICES
07.2011 - 09.2014
  • Planned and prepared employee work schedules for 5 staff members
  • Inspected work performed to ensure that it met specifications and established standards
  • Maintained required records of work hours, budgets, payrolls, and other information
  • Inventory stock to ensure that supplies and equipment are available in adequate amount
  • Perform financial tasks, such as estimating costs and preparing and managing budgets.

Office Manager

MGA GENERAL CONTRACTING LTD
08.2008 - 04.2012
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities
  • Compute, record, and proofread data and other information, such as records or reports
  • Complete work schedules, manage calendars, and arrange appointments
  • Review files, records, and other documents to obtain information to respond to requests
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
  • Process and prepare documents, such as business or government forms and expense reports
  • Train other staff members to perform work activities, such as using computer applications

Education

Bachelor of Science - GPRC

Grande Prairie

Skills

  • Management experience
  • Excellent customer service skills
  • Meticulous attention to detail
  • Self-directed
  • Professional and mature
  • Strong problem solver
  • Results oriented
  • Dedicated team player
  • Strong interpersonal skills
  • Managing accounts
  • Account planning and management
  • Corporate account management

Certification

ProServe Certified AutoCAD Level 2 Certified Quickbooks trained

Timeline

Talent Acquisition Specialist

Paladin Technologies
06.2023 - Current

Account Manager/Talent Consultant

Adecco
07.2021 - 06.2023

Staffing Consultant

Randstad
01.2021 - 08.2021

General Manager

Pampa Brazilian Steakhouse
11.2018 - 01.2021

Assistant Manager

Nandos
03.2016 - 12.2018

Concession Lead / Manager

Dominion Sports Services
04.2015 - 03.2016

Owner/Operator

BMW JANITORIAL SERVICES
07.2011 - 09.2014

Office Manager

MGA GENERAL CONTRACTING LTD
08.2008 - 04.2012

Bachelor of Science - GPRC

Grande Prairie

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MAHASIN HADIJA