Dynamic Assistant Manager with a proven track record at Walmart, enhancing customer satisfaction and fostering a positive work environment. Skilled in staff supervision, team motivation, and problem resolution. Excelled in recruiting, training, and developing teams, significantly improving performance and service quality. Demonstrates exceptional customer relations and leadership abilities.
Hi, I’m
Mahasen Salim
Courtenay,BC
Summary
Overview
5
years of professional experience
1
Certification
Work History
Walmart
Assistant Manager
10.2019 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- On my five years working with this company, I have been selected twice as an employee of the month and of the year once.
Tameet Food Truck
Line Cook
07.2023 - 08.2024
Job overview
Education
Ansaba Karen Eritrea
High School
University Overview
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Employee Scheduling
- Recruiting and interviewing
- Orientation and training
- Employee Performance Evaluations
- Performance reviewing
- Customer Service
- Team Leadership
- Problem Resolution
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Certification
Emotional intelligence certificate - Harvard Business publishing
Food safe level one
Additional Information
Additional Information
Enjoy camping
Reading
Love playing badminton and volleyball
Timeline
Line Cook
Tameet Food Truck
07.2023 - 08.2024
Assistant Manager
Walmart
10.2019 - Current
Ansaba
High School
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