Summary
Overview
Work History
Education
Timeline
Generic

Yuliia Yakovchenko

Kitchener,Canada

Summary

Master degree in Law. Over seven years experience in admissions and student services at a large post-secondary institution. Experienced in utilizing student information systems to support data management and operational efficiency. Skilled in advising students on admission applications, enrollment processes, and registration procedures. Exceptional relationship building and interpersonal skills, competent connecting with and supporting students from diverse communities, different cultures and nationalities. Outstanding client service and time management skills with prioritizing, attention to detail and multitasking. Work well in a fast-paced environment. Follow directions well and comply with policies and procedures. Hardworking, dedicated, diplomatic, and result oriented. Computer proficient (Microsoft Office, Excel, Outlook, Zoom). Excellent problem-solving skills, and the ability to perform efficiently both independently and in a team environment. Strong written communication skills.

Overview

6
6
years of professional experience

Work History

Head of the Passport and Visa Service

European University
Kyiv, Ukraine
01.2018 - 05.2022
  • Advised international applicants on academic programs, visa documentation, and procedures for obtaining a residence permit in Ukraine.
  • Scheduled and confirmed appointments with international students, ensuring timely and organized communication.
  • Communicated with applicants, students, and agents via in-person meetings, phone calls, and email to provide ongoing support and information.
  • Prepared study invitations, official government documents, and various correspondence for international students enrolled at the university.
  • Provided pre-arrival and settlement support, including airport pickup, housing arrangements, medical information, social integration opportunities, and assistance with adapting to the local community.
  • Assisted students with immigration documentation and registration processes, ensuring compliance with relevant regulations.
  • Liaised with embassy representatives from multiple countries to provide student-related analytics and support international collaboration.
  • Organized international conferences and promotional events to increase the university’s visibility and attract prospective students from abroad.
  • Maintained organized filing systems and performed data entry, ensuring accurate and up-to-date student records.

Legal Assistant

European University
Kyiv, Ukraine
06.2017 - 01.2018
  • Prepared contracts and official correspondence for government institutions, including the Ministry of Education.
  • Collaborated with a legal team to support court litigation processes and assist in securing the university’s operational license.
  • Communicated and coordinated with partner universities to identify and implement solutions to institutional challenges.
  • Monitored compliance with labor regulations to ensure the protection of employee rights.
  • Handled administrative tasks, including faxing, scanning, and photocopying, to support daily office operations.

Chief Specialist for Legal Aid

Regional Center of Legal Aid in Kyiv and Kyiv region
Kyiv, Ukraine
09.2016 - 04.2017
  • Assisted in preparing and organizing court documents, ensuring all legal materials were accurate, complete, and submitted on time.
  • Coordinated free legal advocacy services by liaising with legal professionals and scheduling support for defendants in need of representation.
  • Maintained and updated client records, creating detailed office documentation and case journals to track legal history and service outcomes.
  • Supported case management activities by organizing case files, monitoring deadlines, and following up on required documentation.
  • Ensured confidentiality and compliance with legal and organizational standards in handling sensitive client information.
  • Contributed to administrative functions in a legal setting, including drafting correspondence, organizing case meetings, and managing office supplies.

Education

Master of Law -

University of State Fiscal Service of Ukraine
Irpin, Ukraine
01.2018

Bachelor of Law -

University of State Fiscal Service of Ukraine
Irpin, Ukraine
01.2016

Timeline

Head of the Passport and Visa Service

European University
01.2018 - 05.2022

Legal Assistant

European University
06.2017 - 01.2018

Chief Specialist for Legal Aid

Regional Center of Legal Aid in Kyiv and Kyiv region
09.2016 - 04.2017

Master of Law -

University of State Fiscal Service of Ukraine

Bachelor of Law -

University of State Fiscal Service of Ukraine
Yuliia Yakovchenko