Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
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Overview
6
6
years of professional experience
Work History
Manager
Sankalp Restaurant
05.2022 - 06.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Sales Manager
Tata Motors
01.2020 - 04.2022
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Chemical Plant Operator
Chemicals & Dyestuff Industries
10.2017 - 11.2019
Tracked and documented production data to maintain accurate records.
Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
Communicated with supervisors and other personnel to review and discuss process changes.
Implemented safety protocols and procedures for safe, efficient process operation.
Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
Operated chemical processing equipment successfully while adhering to company standards.
Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
Education
Bachelor of Science - B.SC Chemistry
William Carey University
Meghalaya
06.2017
Skills
Coaching and Mentoring
Accounting Techniques
Verbal and Written Communication
Fire Safety Regulations
Manufacturing Processes
Spelling
Order Supplies
Staff Management
Time Management
Sales Activities
Strategic Planning
Manage Inventory
Timeline
Manager
Sankalp Restaurant
05.2022 - 06.2023
Sales Manager
Tata Motors
01.2020 - 04.2022
Chemical Plant Operator
Chemicals & Dyestuff Industries
10.2017 - 11.2019
Bachelor of Science - B.SC Chemistry
William Carey University
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