Mahara Wardel

Acknowledge and greeted patients, visitors and staff coming into VGH and the Gordon and Leslie Health Care Center. This role was very demanding and challenging at times as it required the ability to think and react quickly. It required a lot of problem solving in ascertaining where people's appointments were located and often times needed a wheelchair to get to the appointment or destination. Personally escorted visitors to various Intensive Care Units, wards; escorted or wheeled people that need to get to the ER and escorted staff or delivery people to various departments located in the tunnel.

• Provided access control at the two entrances to the hospital, as well as the extended care unit located on the second floor. Screened staff and visitors for covid symptoms. Ensured proper safety protocols were adhered to such as proper hand sanitizing and proper mask application. Verified visitor access with healthcare staff.

• Helped in the set-up of the stores. Interacted with the customers regarding the products to ensure customer satisfaction. Responsible for the day-to-day operations of the store when working alone.

• This was a high-end costume jewelry and accessory store created by an American woman who travelled the world to find unique pieces. I interacted with people who visited from many different countries helping them with their purchases to give them a top class shopping experience.

• This was a very demanding department to work in requiring stamina, organizational skills, ability to multitask, work on my own as well as with a team. Some of my responsibilities included serving customers, assisting brides in choosing cutlery and china patterns for their bridal registry, packing china and arranging for its shipping, ordering stock for such lines as Denby, Mikasa and Royal Doulton, as well as organize and prepare the department and two storerooms for yearly inventory.