Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Maham Zubair

Milton,Canada

Summary

4th year Political Science student with strong research, communication, and analytical skills. Eager to apply academic knowledge and practical experience to contribute effectively in diverse professional environments, focusing on making a meaningful impact in various fields of study and practice.

Overview

3
3
years of professional experience

Work History

Property & Casualty Insurance Advisor

Desjardins
05.2024 - Current
  • Provide expert insurance advice to clients, assessing their needs, and offering tailored property and casualty insurance solutions.
  • Analytically handled clients' accounts and tailored competitive prices and services, which resulted in a 94% customer satisfaction rate.
  • Evaluate risks to help clients choose the best policies, and analyze and interpret policy details to ensure clients understand their coverage options and benefits.
  • Maintain strong relationships with clients, offering ongoing support and assistance in managing claims and renewals.

Sales Associate

Puma
10.2022 - 01.2024
  • Successfully achieved and exceeded monthly sales targets through effective customer engagement and product engagement. Applied a proactive approach to understanding customer needs, providing tailored recommendations that not only met but surpassed their expectations.
  • Diligently provided exceptional customer service by consistently going above and beyond, ensuring the creation of a positive and memorable shopping experience for clients that not only met but exceeded their expectations

Education

Bachelor of Arts (B.A.) - Political Science

Wilfrid Laurier University
Waterloo, ON
01.2026

Skills

  • Excellent interpersonal and communication skills
  • Strong research and analytical skills
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Team collaboration
  • Underwriting principles
  • Skilled in risk evaluation, mitigation planning, and decision-making support

Volunteer Experience

The Citizens Foundation - Wilfrid Laurier University                                                                                        

  • Planned and executed 5+ fundraising events and awareness campaigns, helped in raising over 20k to support education for underprivileged children in Pakistan
  • Managed logistics, volunteer coordination, and compliance with TCF policies to ensure smooth event execution and alignment with organizational goals

Mighty Hawks Laurier – Program Facilitator                                                                                                                                      

  • Provided one-on-one academic and social support to Highschool students, fostering individual growth and confidence through personalized mentorship
  • Designed and delivered tailored learning activities using visual aids, games, and adaptive teaching techniques to meet each student's unique needs
  • Created a safe, inclusive environment by applying DEI-focused strategies and celebrating student diversity and personal strengths

Timeline

Property & Casualty Insurance Advisor

Desjardins
05.2024 - Current

Sales Associate

Puma
10.2022 - 01.2024

Bachelor of Arts (B.A.) - Political Science

Wilfrid Laurier University

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Maham Zubair