Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Maham Fatima

San Francisco Bay Area

Summary

Organized and dependable professional with 6+ years of experience in scheduling, team coordination, and people operations. Currently pursuing SHRM-CP certification and eager to transition into a corporate setting where I can support executive operations, calendar coordination, and expense tracking while continuing to grow in HR.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks Corporation
San Ramon
02.2023 - Current
  • Lead day-to-day operations for a team of 10+, making real-time scheduling adjustments and keeping the floor running smoothly
  • Coordinate daily shift huddles and help managers stay on track with team updates, labor needs, and priorities
  • Welcome and train new hires, walking them through routines, expectations, and team workflows
  • Support team development with ongoing coaching and feedback
  • Handle sensitive employee issues with professionalism and discretion
  • Track weekly shift budgets and reconcile labor expenses
  • Keep communication flowing between team leads, store management, and staff

Assistant Manager Trainee / Shift Supervisor

Starbucks Corporation
Oakland
01.2022 - 01.2023
  • Partnered with store leadership to plan weekly schedules and adapt to shifting labor needs
  • Led team huddles to keep everyone aligned and focused on goals
  • Gave real-time feedback to support team performance and accountability
  • Helped coordinate small team events and morale boosters
  • Supported onboarding and early training for new partners

Barista

Starbucks Corporation
Santa Clara
01.2019 - 12.2021
  • Trained new team members on store routines, service standards, and safety policies
  • Maintained clear communication during busy hours to keep shifts running smoothly
  • Handled customer concerns with professionalism and a calm, problem-solving mindset
  • Stepped up to support shift supervisors with prep, transitions, and closing duties

Education

Bachelor of Science - Sociology

Arizona State University
Tempe, AZ
05.2025

Skills

  • Executive Calendar & Schedule Management
  • Team & Operational Support
  • Meeting & Event Coordination
  • Onboarding & Employee Training
  • Shift Planning & Labor Tracking
  • Internal Communication & Team Updates
  • Expense Tracking & Budget Reconciliation
  • Conflict Resolution & Problem Solving
  • Confidentiality & Discretion
  • Microsoft Office (Outlook, Word, Excel, Teams)
  • Cross-Functional Collaboration
  • Task Management & Prioritization

Certification

SHRM-CP (in progress)

Timeline

Shift Supervisor

Starbucks Corporation
02.2023 - Current

Assistant Manager Trainee / Shift Supervisor

Starbucks Corporation
01.2022 - 01.2023

Barista

Starbucks Corporation
01.2019 - 12.2021

Bachelor of Science - Sociology

Arizona State University

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Maham Fatima