Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Mahaley Mann

Hesperia

Summary

Dedicated and hardworking professional eager to embrace new opportunities and challenges. Known for a friendly demeanor and positive personality, fostering strong relationships within teams and collaborative environments. A commitment to continuous learning drives personal and professional growth, ensuring adaptability in various situations. Proven ability to contribute effectively as a team player while excelling in independent tasks.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical/Dental call rep

Fortuna BMC
04.2023 - 01.2024
  • Managed both inbound and outbound call operations.
  • Maintained accurate records within CRM platforms.
  • Utilized Microsoft Edge and Chrome for system navigation.
  • Ensured superior aid to members and providers.

Call Center Representative

Spectrum
02.2021 - 04.2022
  • Identified and fixed system malfunctions promptly.
  • Provided exceptional customer support.
  • Facilitated troubleshooting discussions to enhance internet performance.

Warehouse Associate

Amazon.com
04.2018 - 02.2020
  • Ensured accurate order fulfillment through careful item selection.
  • Maintained high standards in packaging.
  • Maintained orderly and systematic storage environment.

Cashier/Customer Service

Tmso inc
09.2016 - 03.2018
  • Engaged in monetary management.
  • Ensured organized and tidy work environment.
  • Replenished merchandise efficiently.
  • Facilitated customer assistance.

Dental Assistant

Pomona valley oral surgery
06.2012 - 01.2015
  • Worked chairside with patents
  • Cleaned area
  • Sterilized instruments
  • Set up instruments
  • Assisted the rd
  • Helped front desk
  • X-rays

Education

High school diploma -

Ged Program

Master's degree - Dental Assisting

Everest University
Ontario, CA
12.2014

Skills

  • CRM software
  • Social media management
  • Dental assisting
  • Dental office experience
  • Bank Secrecy Act
  • Filing
  • Senior care
  • SAP
  • Medical Imaging
  • Tax experience
  • Analysis skills
  • Cash register
  • Office Management
  • Sales
  • Customer Service
  • B2B sales
  • Windows
  • Typing
  • Cash handling
  • Infection Control Training
  • Analytics
  • Retail sales
  • Laboratory Experience
  • Front desk
  • Crew Member
  • Clerical experience
  • Employment & labor law
  • Marketing
  • Negotiation
  • Banking
  • Management
  • Merchandising
  • Microsoft Access
  • HVAC
  • Phone etiquette
  • Upselling
  • Veterinary experience
  • Social media marketing
  • Teaching
  • EDI
  • SAP ERP
  • Medication administration
  • Microsoft Office
  • Medical office experience
  • Dentrix
  • Copywriting
  • Customer support
  • Mac OS
  • Leadership
  • Hand tools
  • Telemarketing
  • HIPAA
  • Inside sales
  • Transcription
  • Caregiving
  • Medical Scheduling
  • Hotel experience
  • Office experience
  • Dental receptionist
  • Plumbing
  • Childcare
  • ERP systems
  • Databases
  • Data entry
  • Commercial driving
  • Eaglesoft
  • Chairside Assisting
  • Medical billing
  • Computer skills
  • Multi-line phone systems

Certification

  • Certified Dental Assistant
  • EFDA Certification
  • Non-CDL Class C
  • Coronal Polish Certificate
  • X-Ray Certification
  • Dental License
  • CPR Certification
  • BLS Certification
  • First Aid Certification
  • Child Development Associate Certification
  • Certified Medical Assistant
  • RMA
  • Sealant Certification
  • Driver's License

Personal Information


  • Willing To Relocate: Anywhere

Timeline

Medical/Dental call rep

Fortuna BMC
04.2023 - 01.2024

Call Center Representative

Spectrum
02.2021 - 04.2022

Warehouse Associate

Amazon.com
04.2018 - 02.2020

Cashier/Customer Service

Tmso inc
09.2016 - 03.2018

Dental Assistant

Pomona valley oral surgery
06.2012 - 01.2015

High school diploma -

Ged Program

Master's degree - Dental Assisting

Everest University
Mahaley Mann