Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Mahakpreet Kaur

Brampton,ON

Summary

Dynamic and dedicated professional with a strong background in customer service and food safety from my experience at McDonald's. Proven ability to train teams and enhance performance while maintaining high standards. Skilled in cash handling and problem-solving, I consistently deliver exceptional dining experiences and foster teamwork in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Burrito Boss
06.2025 - 08.2025
  • Prepared fresh ingredients and assembled custom burritos, bowls, and other menu items while maintaining quality and portion standards
  • Followed food safety and hygiene protocols, including proper storage, labeling, and cleaning procedures
  • Delivered fast and friendly service in a fast-paced environment
  • Managed point-of-sale (POS) transactions accurately, including cash, card, and mobile payments
  • Supported kitchen operations by restocking stations, minimizing prep time, and reducing food waste
  • Handled customer concerns calmly and effectively, ensuring positive dining experiences and repeat business

Crew Trainer

McDonald's
12.2022 - 04.2025
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

Diploma - Business

Georgian College
Toronto, ON
06-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Food handler
  • Following instructions
  • Cash handling
  • Complex Problem-solving

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Professional Working

Certification

Food handler certificate

Timeline

Team Member

Burrito Boss
06.2025 - 08.2025

Crew Trainer

McDonald's
12.2022 - 04.2025

Diploma - Business

Georgian College

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Mahakpreet Kaur