Summary
Overview
Work History
Education
Languages
Timeline
Generic

Mahak Naqvi

Edmonton,AB

Summary


Plan and Organize

· Follow through and ensure completion of assigned task or set goal

· Obtain unknown information to complete a task to the best ability

· Develop realistic goals and act accordingly to attain them

Verbal Communication

· Ability to keep a positive attitude under all circumstances

· Work together with peers and help out as much as possible

· Participate in group discussions and teams

· Create a welcoming environment for all persons

Counsel and Serve

· Demonstrate empathy, patience and sensitivity

· Assist people in making their own decisions

· Encourage individuals to stay positive and strive to achieve goals

Facilitate self-confidence and self-awareness in others

Overview

2
2
years of professional experience

Work History

Cashier and Customer Service

Real Canadian Superstore
03.2021 - 08.2022
  • Provided customer service by welcoming and assisting customers with inquiries, locating products, and offering guidance on purchases and returns
  • Managed returns and exchanges efficiently, ensuring customer satisfaction and adhered to the stores policies
  • Resolved customer issues at checkout, including pricing, discrepancies, coupon inquiries, payment concerns, to facilitate smooth transactions
  • Educated customers on our loyalty PC optimum program benefits, promotions, and special offers to enhance their shopping experiences.

Beauty Advisor

Sephora
08.2022 - 08.2023
  • Contributed to the achievement of sales targets by actively promoting new product launches, upselling complementary items, and maximizing sales opportunities through cross-selling strategies
  • Provided personalized beauty consultations to customers, assessing their skincare concerns, makeup preferences, and desired looks to recommend suitable products
  • Conducted product demonstrations and tutorials to educate customers on application techniques and product benefits, fostering confidence and satisfaction with their purchases
  • Demonstrated extensive product knowledge across multiple beauty brands, including skincare, makeup, haircare, and fragrance, to effectively advise customers and drive sales.

Education

Combined Laboratory and X-ray Diploma -

Northern Alberta Institute of Technology
Edmonton, AB
05.2025

High School Diploma -

J.Percy Page High School
Edmonton, AB
06.2020

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Beauty Advisor

Sephora
08.2022 - 08.2023

Cashier and Customer Service

Real Canadian Superstore
03.2021 - 08.2022

Combined Laboratory and X-ray Diploma -

Northern Alberta Institute of Technology

High School Diploma -

J.Percy Page High School
Mahak Naqvi